Ambitious, career-focused job seeker, determined to obtain a Security Operations Center analyst position to help launch career while achieving company goals.
Overview
14
14
years of professional experience
Work History
Technical Administrative Assistant
Genetics & IVF Institute
Fairfax, VA
09.2020 - Current
Answer and manage incoming and outgoing calls while recording accurate messages for distribution to office staff.
Perform research to collect and record industry data.
Coordinate frozen egg shipments to affiliated laboratories
Create requisite shipping paperwork
Manage inbound and outbound logistics of frozen egg shipments, including international egg shipments
Build and maintain excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Manage office and shipping supply inventory
Update tracking spreadsheets with latest outbound tracking information and inbound tracking information.
Organized and prioritized daily tasks
Manage filing system, enter data and complete other clerical tasks.
Administrative Assistant
Lifeline Vascular Access Center
Fairfax, VA
06.2014 - 09.2020
Answered and managed incoming and outgoing calls while recording accurate messages
Handled 20+ customer interactions per day, giving detailed, personalized, friendly & polite service to ensure patient retention
Set up and maintained paper and electronic filing systems for records, correspondence, and other material.
Prepared data reports
Set up new patient account
Located and attached appropriate files to incoming correspondence requiring replies.
Copied, logged and scanned supporting documentation into database and various software
Handled and processed all incoming problems/requests/inquires for customers and staff
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Inventory Technician
DaVita Accute's
Fairfax, VA
06.2013 - 06.2014
Unloaded shipments, reviewed merchandise and tracked paperwork.
Completed scheduled inventory counts and supply audits.
Performed diagnostic testing on machines
Printed and reviewed system reports
Maintained and fixed machines
Assisted with end of month billing
Unloaded shipments, reviewed merchandise and tracked paperwork.
Patient Care Technician
DaVita
Fairfax, VA
06.2011 - 06.2013
Placed patient needles for treatment while ensuring sterile field is maintained
Collected blood specimens and prepared them for lab testing Connect/Disconnect patient to machine for treatment
Documented observations and baseline measurements in medical records.
Prepared patient packs according to doctors' referral
Organized and maintained general supply storage areas
Interacted effectively with patients, families, staff and doctors to deliver a high level of customer service and teamwork
Prepared and maintained labeled blood specimens for shipment
Education
Bachelor of Science - Cyber Security And Forensics
Walden University
Minneapolis, MN
02.2022
High School Diploma -
Vestal Senior High School
Vestal, NY
06.2000
Skills
Personable and outgoing
Punctual
Verbal and written communication
Data Entry (40WPM)
Meticulous data entry skills
MS Office proficiency
Attention to detail
Time management
Data collection
Prepare and manage electronic Database
Analytical and Critical Thinking
Affiliations
The National Society of Leadership and Success
Golden Key
Alpha Sigma Lambda
Hobbies
JavaScript (beginner)
Timeline
Technical Administrative Assistant
Genetics & IVF Institute
09.2020 - Current
Administrative Assistant
Lifeline Vascular Access Center
06.2014 - 09.2020
Inventory Technician
DaVita Accute's
06.2013 - 06.2014
Patient Care Technician
DaVita
06.2011 - 06.2013
Bachelor of Science - Cyber Security And Forensics
Laboratory Research Technician at Dr. Jane Huffman Wildlife Genetics Institute (DNALaboratory Research Technician at Dr. Jane Huffman Wildlife Genetics Institute (DNA
Medical Assistant /Certified Phlebotomy Technician at Ingenes Institute Fertility & GeneticsMedical Assistant /Certified Phlebotomy Technician at Ingenes Institute Fertility & Genetics
Lease Contracting Officer/Realty Specialist at U.S. Department of AgricultureLease Contracting Officer/Realty Specialist at U.S. Department of Agriculture