Kimberley Picone
Leesburg,VA
Overview
3
3
years of professional experience
Work History
Bartender
MacDowell's Beach Bar
12.2022 - 11.2023
- Crafted specialty cocktails
- Performed in depth opening duties cutting fruit and garnishing for cocktails ensuring everything is stocked and ready
- Served high customer volumes during special events and weekends
Front Desk Agent
Destination Resorts Hyatt
12.2021 - 10.2022
- Provided information about dining options, entertainment and shopping activities .
- Greeted guests with warm hospitality catering to each individuals needs and requests to ensure their experience is seamless
- Coordinated with internal departments to ensure everything is up to par on every detail
Front Server / Bottle Service
7908
08.2021 - 04.2022
- Maintained order and accuracy through clear communication with co-workers, kitchen staff, and management
- Prioritized upselling finest wines, cocktails and chef specials
- Highly aware of surroundings taking initiative to ensure every detail is up to standards
Front Server
The Little Nell Hotel (Element 47)
11.2020 - 04.2021
- Trained and certified by Forbes 5-Star standards
- Displayed proficient menu knowledge, could confidently offer recommendations to guest based on taste preference and dietary restrictions
- Cultivated relationships with regular guests, remembering names and greeting with enthusiasm
Education
BA Environmental Studies
Kent State University
Kent, OH05.2020
Timeline
Bartender
MacDowell's Beach Bar
12.2022 - 11.2023
Front Desk Agent
Destination Resorts Hyatt
12.2021 - 10.2022
Front Server / Bottle Service
7908
08.2021 - 04.2022
Front Server
The Little Nell Hotel (Element 47)
11.2020 - 04.2021
BA Environmental Studies
Kent State University