Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Accomplishments
Languages
References
Timeline
Generic

Kimberley Walker

Waddell,USA

Summary

Productive Phlebotomist offering several years of experience in collecting blood specimens in fast-paced healthcare settings. Detail-oriented, with a strong track record in painless venipuncture. Highly familiar with centrifugation, aliquoting procedures, and medical terminology. Responsible and hardworking who is dedicated to using compassionate and caring approaches to provide outstanding services to patients. Proven leader with success in recommending and introducing strategies to improve workflow, specimen processing, and efficiency. Relevant experience in managing phlebotomists, coordinating blood draw schedules, and ensuring compliance with safety regulations. Strong skills in team leadership, patient interaction, and laboratory protocol adherence.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Patient Care Technician

DaVita
Surprise, AZ
10.2024 - Current
  • Set up and operated dialysis machines to provide patient care.
  • Recorded observations and baseline measurements to maintain accurate medical records.
  • Provided excellent customer service by effectively communicating with patients, families, staff and staff in other hospital departments.
  • Documented patient information accurately in electronic health records.
  • Assisted in training technicians, medical students or other staff members.
  • Monitored patient's vital signs during dialysis treatments, adjusting the rate of fluid removal as necessary.
  • Calculated numerical data for medical activities.
  • Primed dialyzer with saline or heparinized solutions and followed formula directions when preparing dialysate.
  • Responded to and managed emergency situations during dialysis treatments.
  • Inspected equipment and conducted safety checks on equipment and instruments to maintain high-quality control standards.

Test Management Coordinator/Phlebotomist

Sonora Quest Laboratories
Sun City West, AZ
01.2023 - Current
  • Discussed job performance problems with employees, identifying causes and issues to find solutions.
  • Provided support during special projects or initiatives when needed.
  • Coordinated with other supervisors, combining group efforts to achieve goals.
  • Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
  • Recruited, interviewed and selected employees to fill vacant roles.
  • Mentored newly hired medical personnel in phlebotomy techniques and protocols.
  • Collaborated with laboratory personnel to resolve specimen issues.
  • Coordinated workflow based on stat, schedule, or outpatient needs.
  • Documented patient information into electronic medical records system.
  • Collected specimens from pediatric, adult, geriatric, and special needs patients.
  • Performed centrifugation and specimen aliquoting for sample preparation.
  • Assisted in the training of new phlebotomists.

Caregiver/Med Tech

Assisted Home Health & Hospice
St. Louis, MO
10.2020 - 12.2022
  • Provided light housekeeping tasks, including laundering of the client's garments, linens, and changing the bed.
  • Assisted in meeting nutritional needs by providing meal planning, meal preparation, grocery shopping, dishwashing, and kitchen clean-up.
  • Observed and reported any changes in the client's mental, physical, emotional condition, or home situation.
  • Established and maintained effective communication and a professional relationship with clients and their family members.
  • Reported concerns to nurse supervisor to promote optimal care.
  • Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
  • Organized oral medications for clients following dosage and schedule requirements.
  • Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
  • Drove clients to doctors' appointments and social outings.
  • Obtain Medication Certification.

Caregiver

Care Companions of Clayton
St. Louis, MO
07.2016 - 12.2022
  • Accompanied clients on errands such as grocery shopping or going to the post office.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Coordinated patient care plans with doctors and registered nurses and communicated treatment steps to patients.
  • Drove clients to shop for groceries, attend doctor appointments and run errands.
  • Ensured that all safety measures were followed within the home environment at all times.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Transported patients to medical, dental and personal care appointments.

Lab Assistant

Affinia Healthcare
St. Louis, MO
06.2016 - 12.2022
  • Prepare samples for testing using various types of laboratory equipment
  • Perform laboratory testing, including pH and bacterial culturing
  • Label specimens accurately and distribute them to the appropriate department
  • Perform quality control as directed by the Laboratory Manager
  • Clean and maintain work area and all lab equipment and supplies
  • Receive and process samples to identify suitability
  • Draw blood according to the providers order

Lab Assistant/ Front Desk Receptionist

LifeBrite/Cleveland Heartland Lab
St. Louis, MO
01.2017 - 04.2017
  • Prepared patients for examination by having them properly draped, obtaining vital signs, verifying referrals information, and taking detailed history
  • Maintained exam rooms, ordering of supplies, transporting specimens, and changing solutions
  • Drew blood from patients for various types of lab work, processed, and package specimens
  • Assisted with office procedures including the monitoring of patient flow
  • Assisted medical care providers as needed with routine and specialized procedures, administration of medication, and performed tests
  • Processed physician orders, including laboratory, x-ray, and scheduled all same day test and appointments, prepared all forms and requisitions as needed by physician.
  • Logged patient information and recorded results into my computer
  • Properly handled all specimens according to the company's guidelines, protocols, and safety procedures while always maintaining a sanitary and safe workplace
  • Interviewed patients, documented medical records, updated and filed documents
  • Utilized my customer service skills to obtain necessary information from outside doctor offices
  • Performed blood drawing procedures such as venipuncture techniques while using standard equipment necessary to perform the role and performed capillary sticks
  • Ensured the quality of the specimens by centrifuging specimens for the courier to pickup
  • Ordered and received inventory and supplies
  • Answered phone calls, used fax machine, and copier to help patients or clients with any problems they may have

Phlebotomist/ Donor Support Tech

CSL Plasma
St. Louis, MO
06.2014 - 10.2016
  • Evaluated vein performance of the donor to identify possible problems, made necessary corrections in order to expedite donation time and ensure product quality and donor safety.
  • Ensured donation process was efficient and made adjustments when necessary to make the process a positive experience for each donor.
  • Educated new donors on the use of therapeutic products made from donated plasma. Explained the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensured that all donor questions are answered timely, accurately and professionally.
  • Monitored donor flow on the donor floor to assure continuous turnover, and alerted Group Leader of Supervisor of donor flow issues if I couldn't solve them
  • Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions.
  • Setup plasmapheresis machines, and made sure everything was working properly before donor started the process
  • Checked donors in as they entered the center, and checked vitals before they donated to make sure donor was able to complete the process

Caregiver

Deer Valley Home Health Care
St. Louis, MO
05.2012 - 05.2015
  • Provided companionship, including assistance with walking, cleaning, and meal preparation
  • Assisted with personal care such as bathing, dressing, grooming and hygiene
  • Planned and designed meals to meet nutrition requirements of my client
  • Helped with physical therapy exercises

Education

Phlebotomy Certificate - Phlebotomy

Saint Louis School of Phlebotomy
Saint Louis, MO
05-2013

Associate of Applied Science - Nursing

University of St. Louis Missouri
St. Louis, MO
05.2012

Diploma -

Charles Sumner High School
St. Louis, MO
05.2006

Skills

  • Phlebotomy Team Supervision
  • Donor Phlebotomy Technician (DPT)
  • Laboratory Testing
  • Specimen Collection
  • Healthcare Communication
  • Phlebotomy Techniques
  • Patient Care
  • Hemodialysis treatment
  • Dialysis Equipment Operation
  • Electronic medical record software
  • Paperwork and charting
  • Effective communication

Certification

  • Phlebotomy Technician
  • Caregiver Certification
  • CPR/First Aid
  • BLS Certification
  • Medication Certification

Personal Information

  • Willing To Relocate: Anywhere
  • Authorized To Work: US for any employer

Accomplishments

  • Phlebotomy Certificate
  • Donor Technician
  • Lab Assistant II
  • Phlebotomy Lead
  • Test Management Lab Coordinator
  • Patient Care Technician

Languages

English
Professional

References

References available upon request.

Timeline

Patient Care Technician

DaVita
10.2024 - Current

Test Management Coordinator/Phlebotomist

Sonora Quest Laboratories
01.2023 - Current

Caregiver/Med Tech

Assisted Home Health & Hospice
10.2020 - 12.2022

Lab Assistant/ Front Desk Receptionist

LifeBrite/Cleveland Heartland Lab
01.2017 - 04.2017

Caregiver

Care Companions of Clayton
07.2016 - 12.2022

Lab Assistant

Affinia Healthcare
06.2016 - 12.2022

Phlebotomist/ Donor Support Tech

CSL Plasma
06.2014 - 10.2016

Caregiver

Deer Valley Home Health Care
05.2012 - 05.2015

Phlebotomy Certificate - Phlebotomy

Saint Louis School of Phlebotomy

Associate of Applied Science - Nursing

University of St. Louis Missouri

Diploma -

Charles Sumner High School

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