KIMBERLEY WHITLEY
Charleston,SC
Summary
Experienced professional with a strong leadership background, proven track record in driving business growth and operational efficiency. Focus on team collaboration for consistent impactful results. Known for reliability, adaptability, strategic vision, and effective problem-solving skills. Equipped with a background in business management, financial planning, and customer relations to handle diverse challenges and drive success. Adaptable and creative individual with a passion for innovative marketing strategies and media engagement, possessing a foundational understanding of digital marketing principles. Adept at leveraging social media platforms to enhance brand presence and committed to driving impactful marketing campaigns that resonate with target audiences.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cellular Sales Associate
Cellular Sales Verizon
03.2025 - Current
- Developed strong product knowledge to assist customers with device selections and service options.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Executed sales strategies that enhanced customer engagement and increased store revenue.
OWNER
CM HOME LLC
03.2021 - Current
- Set and implemented strategic goals and initiatives to align company with mission, values, and vision
- Defined strategic plans and kept business on track to meet objectives
- Managed the daily operations related to customer service, inventory management, and marketing
- Developed print advertising, social media campaigns, and networking events to deliver messages to target audience
- Negotiated contracts and agreements with business partners, vendors, and customers
- Invested in employees, using training to keep them at the top of their game
- Negotiated for fairest and most reasonable price of purchased items
- Kept inventory levels within safety stock and target quantity levels
- Maintained up-to-date knowledge of industry trends, regulations, policies and procedures related to purchasing activities
- Suggested to stock up or below target quantity levels during foreseen price changes or supply uncertainties
- Paid vendors and distributors by means of cash, check or credit card
- Managed office staff by recruiting, preparing orientations and training employees
- Utilized excellent communication skills to liaise between internal departments, external partners and clients as needed
- Leveraged advanced computer software skills including Microsoft Office Suite to complete assigned tasks efficiently
- Updated contact lists on a regular basis for use in email campaigns or other marketing initiatives
- Developed and maintained filing systems for confidential documents, emails, spreadsheets and other materials
- Managed executive email accounts by responding to messages and initiating email conversations with colleagues
Game Master
Elite Escape Games
04.2024 - 03.2025
- Explained company policies, game rules and safety requirements.
- Kept game and party rooms clean and neat for next guests.
- Communicated clearly and on-time to share clues and direct game actions.
- Watched guests closely to maintain current understanding of gameplay.
Education
ASSOCIATE IN ARTS (A.A.) - MARKETING
CENTRAL PIEDMONT COMMUNITY COLLEGE
Charlotte, NC05.2022
DIPLOMA -
WEST STANLY HIGH SCHOOL
01.2009
Skills
- Business Planning
- Hiring and Staffing
- Verbal and Written Communication
- Customer Relations
- Business Development
- Business Administration
- Marketing and Advertising
- Customer service expertise
- Customer relations
- Storytelling expertise
Certification
Social Media Certified - Marketing
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Cellular Sales Associate
Cellular Sales Verizon
03.2025 - Current
Game Master
Elite Escape Games
04.2024 - 03.2025
OWNER
CM HOME LLC
03.2021 - Current
DIPLOMA -
WEST STANLY HIGH SCHOOL
ASSOCIATE IN ARTS (A.A.) - MARKETING
CENTRAL PIEDMONT COMMUNITY COLLEGE
Microsoft
Expert computer skills and knowledge of all Microsoft Office Programs.