Kimberley Wiggins
Accountant
Rock Hill,Georgia
Summary
Organized and goal driven QuickBooks Bookkeeper with over 10 years of experience and extensive expertise. Proven history of resourcefulness, accuracy and extensive knowledge of QuickBooks. Deep understanding of accounting software and financial recording.
Overview
32
32
years of professional experience
3
3
Certificates
Work History
Professional Bookkeeper
NW Premier
01.2023 - Current
- Updated and maintained QuickBooks Online accounting system to reflect accurate financial records.
- Working with various clients on their monthly bookkeeping in various industries.
- Communicating with clients on as needed basis to provide updates, request information and discuss financial statements.
- Maintained and processed monthly accounts payable and receivables for clients
- Reconciled and corrected issues with financial records.
- Reviewed and filed financial documents and posted daily receipts and payments in accordance with all corporate protocols.
- Reported financial data and updated financial records in ledgers and journals.
- Developed monthly, quarterly and annual profit and loss statements and balance sheets.
- Recorded deposits, reconciled monthly bank and credit card accounts and tracked expenses.
- Handled day-to-day accounting processes to drive financial accuracy.
QuickBooks Fully Skilled Expert
Omni Interactions
09.2021 - 01.2023
- Independent contractor working remotely from home
- Providing technical customer support to QuickBooks customers
- Increased customer satisfaction by resolving issues timely and accurately
- Supporting QuickBooks Enterprise, Pro/Premier, DIY Payroll, Assisted Payroll and Payments
- Subject Matter Expert/T2 role for general support for engagement agents
- Train users and engagements on QuickBooks products
Seasonal Tax Support Agent
Omni Interactions
09.2020 - 05.2021
- Independent contractor working remotely from home
- Providing tax support for Intuit TurboTax customers
- Troubleshooting tax returns and addressing fixes with customers
- Trained in both live interaction and chat support for customers
- Assisted in completed tax returns, recognizing discrepancies and providing prompt solutions
- Worked with customers to understand needs and provide excellent service
Operations and Finance Manager
National Aerotech Aviation
01.2007 - 08.2013
- Management of accounting, human resources, quality assurance and parts departments to include hiring, training, development, and day-to-day management responsibilities with employees within those departments
- Developed budgeting reports and projected budgeting goals and objectives
- Drafted budget considerations with top management
- Worked with General Manager and Maintenance Manager directly in developing project schedules for maintenance concerns
- Developed resource allocation and utilization planning based on project demands with top management
Accountant
Nabisco, Inc
Atlanta, Georgia
03.1998 - 03.1999
- Manage general journal accounting transactions
- Handle monthly, quarterly and annual accounting closing periods
- Audit financial transactions and documents
- Reinforce financial data confidentiality and conduct database backups when necessary
- Comply with financial policies and regulations
- Drafted and prepared journal entries, bank reconciliations, account receivables, business budgets
- Prepared summaries of current financial status by collecting information; preparing balance sheet, profit and loss statement, and other reports
Government Consultant
PriceWaterhouseCoopers
Charleston, South Carolina
01.1997 - 03.1998
- Performed financial analysis using costing methods to support collection and billing for engagement support, customer contact to resolve outstanding accounts
- Worked with accounting to reconcile and analyze contracts and financial systems to meet established requirements
- Established procedures for account collection, providing monitoring and tracking for continued overall efficiency.
Cost Accountant/Financial Analyst
Bayer Corporation
Charleston, South Carolina
07.1991 - 01.1997
- Conducted financial analysis by collecting data from various financial activity reports, analyzing unit's financial status, examining unit's productivity, and recommending operational improvements to meet overall business strategies
- Consolidated and prepare business plan by collecting financial and economic data from various sources, developing forecasts, establishing expense allocation methods, and performing statistical analysis
- Produced financial statements and schedules for the corporation or division as required by management, government, or other external agencies.
Education
Master of Science - Information Systems Management
DeVry University
Atlanta, Georgia 01.2003 - 2005.06
Master of Science - Computer Networking And Telecommunications
DeVry University
Atlanta, Georgia 01.2003 - 2005.06
Master of Science - Accounting
Charleston Southern University
Charleston, SC 01.1993 - 1997.06
Skills
Customer Service Supportundefined
Certification
QuickBooks ProAdvisor Certification
Timeline
Professional Bookkeeper
NW Premier
01.2023 - Current
QuickBooks ProAdvisor Certification
09-2022
Intuit Tax Preparer 1 Certified
09-2022
QuickBooks Fully Skilled Expert
Omni Interactions
09.2021 - 01.2023
Seasonal Tax Support Agent
Omni Interactions
09.2020 - 05.2021
Operations and Finance Manager
National Aerotech Aviation
01.2007 - 08.2013
Master of Science - Information Systems Management
DeVry University
01.2003 - 2005.06
Master of Science - Computer Networking And Telecommunications
DeVry University
01.2003 - 2005.06
Accountant
Nabisco, Inc
03.1998 - 03.1999
Government Consultant
PriceWaterhouseCoopers
01.1997 - 03.1998
Master of Science - Accounting
Charleston Southern University
01.1993 - 1997.06
Cost Accountant/Financial Analyst
Bayer Corporation
07.1991 - 01.1997
Affiliations
National Association of Certified Public Bookkeepers
American Institute of Professional Bookkeepers
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