Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kimberline Hennie

Blackwood,NJ

Summary

I am passionate and dedicated to providing patient-centered care with a focus on patient satisfaction. I am also commitment to pursuing higher education. Seeking a position in Healthcare where I can apply my certified nursing assistant skills, utilized my strong leadership skills and work experience. Skill Profile Gain trust and respect of others by providing accurate information and responding to unexpected situations in a timely manner Display fairness and good judgment in decisions effecting patients Excellent written and verbal skills Interacts well with co-workers and accepts supervision Received positive evaluations from patients and previous supervisors Open to new ideas and interested in improving efficiency on assigned tasks

Overview

25
25
years of professional experience

Work History

Pharmacy Tech/Cashier

Aid
01.2014
  • Provided excellent customer service
  • Filled prescriptions in the pharmacy department
  • Licenses and Certifications
  • Nurse

Pharmacy Technician

01.2010

Customer Service Representative/Cashier

Wegmans
01.2007 - Current
  • Ensure that each customer receives outstanding service by providing a professional and friendly environment
  • Handle and resolve customer complaints
  • Direct requests and unresolved issues to the designated resource
  • Communicate and coordinate with other department

Individual Aide

Crystal Healthcare Service
04.2019 - 11.2019
  • Assisted individuals with daily living activities, promoting independence and dignity.
  • Collaborated with healthcare professionals to develop personalized care plans.
  • Monitored client progress and reported changes in health or behavior to supervisors.
  • Implemented engaging activities that enhanced physical and cognitive skills of clients.
  • Enhanced patient comfort by providing compassionate and empathetic assistance in daily activities.
  • Assisted with mobility tasks, reducing the risk of falls and improving overall safety within the home environment.
  • Utilized creativity in developing engaging activities tailored to individual interests, helping patients maintain cognitive function while enjoying leisure time.
  • Developed strong relationships with patients and families, promoting open communication about care concerns or preferences.

Certified Nursing Assistant

Powerback Rehabilitation
01.2015 - 01.2016
  • Maintains patient stability by checking vital signs, weight, collecting urine samples, recording intake and output information
  • Provides patients personal hygiene needs, assisting with travel to the bathroom and assisting with showers/bath
  • Provides for activities of daily living by assisting with serving meals, feeding patients as necessary, turning/positioning patients, providing fresh water and nutriment between meals
  • Provides comfort by utilizing resources/materials, transporting patients, answering call lights/request and reporting observation of patients to nursing supervisor
  • Documents action by completing forms, reports, logs and records into computer system
  • Maintains work operations by following policy and procedures

Bank Teller

Farmers and Mechanics Bank
01.2005 - 01.2007
  • Performed customer service duties which required experience and judgment
  • Maintained a professional level of discretion with regards to customer's private information (i.e., social security numbers, account info etc)

Shopright
01.2001 - 01.2004

Education

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Burlington County College
01.2010

Diploma - undefined

Dwight Morrow HS
Englewood, NJ
01.2004

Skills

  • Medication dispensing
  • Patient confidentiality
  • Prescription filling
  • Insurance verification
  • HIPAA
  • Pharmacy and customer records management
  • Labeling accuracy
  • Pharmaceutical calculations
  • Problem-solving skills
  • Insurance billing
  • Medicare and medicaid process

Timeline

Individual Aide

Crystal Healthcare Service
04.2019 - 11.2019

Certified Nursing Assistant

Powerback Rehabilitation
01.2015 - 01.2016

Pharmacy Tech/Cashier

Aid
01.2014

Pharmacy Technician

01.2010

Customer Service Representative/Cashier

Wegmans
01.2007 - Current

Bank Teller

Farmers and Mechanics Bank
01.2005 - 01.2007

Shopright
01.2001 - 01.2004

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Burlington County College

Diploma - undefined

Dwight Morrow HS
Kimberline Hennie