Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kimberly Adams

Phoenix,AZ

Summary

Proven Security Officer at Covenant Aviation Security, adept in complex problem-solving and superior customer service. Excelled in security screenings and emergency response, enhancing safety protocols. Trained new staff, demonstrating strong relationship-building skills. Achieved a significant reduction in unauthorized access through meticulous access control and patrol operations.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Security Officer

Covenant Aviation Security
11.2023 - Current

Duties include all vehicle searches at gates that are needing to access the airside.

Responsible for employee badging process

Advising all customes and employee s about current policies and procedures.

Training new staff.

I'm also a driver so I log and scan gates in landside as well as airside.

Independent Contractor

Lyft
Phoenix, AZ
08.2016 - 05.2023
  • Identified new business opportunities through networking events, online platforms, or word-of-mouth referrals.
  • Offered creative problem-solving techniques when faced with unexpected obstacles during the course of a project.

Independent Contractor

Uber
Phoenix, AZ
06.2013 - 05.2023
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
  • Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
  • Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.

Education

General -

Phoenix. College
Phoenix, AZ

Skills

  • Report Writing
  • Incident Reporting
  • Security Guard License
  • General security
  • Detail Oriented
  • Superior customer service
  • Physical Fitness
  • Emergency Response
  • Access Control
  • Patrol operations
  • Complex Problem-Solving
  • Relationship building and management
  • Security Screenings

Certification

FEMA 100

Timeline

Security Officer

Covenant Aviation Security
11.2023 - Current

Independent Contractor

Lyft
08.2016 - 05.2023

Independent Contractor

Uber
06.2013 - 05.2023

General -

Phoenix. College
Kimberly Adams