Kimberly Adams
Crandall
Summary
Results-driven Sales Team Manager with proven expertise in training and development, team leadership, and performance coaching. Achieved significant improvements in sales performance and operational efficiency through effective mentoring and strategic sales initiatives.
Overview
16
16
years of professional experience
Work History
Sales Team Manager
Belk
Rockwall
11.2017 - 03.2025
- Coached new staff in customer service excellence and effective sales techniques.
- Led sales team to achieve targeted goals and improve performance.
- Mentored employees in successful selling techniques and encouraged cross-selling additional products and services.
- Conducted regular meetings with the sales team to review goals, discuss challenges, and strategize for upcoming campaigns.
Operations Manager
Belk
Flower Mound
11.2017 - 03.2025
- Oversaw shipping and receiving operations to ensure timely delivery of products.
- Supervised staff during loading and unloading processes to maintain efficient workflow.
- Trained new employees on best practices for shipping and receiving procedures.
- Managed accuracy of all incoming and outgoing orders, ensuring product quality and condition.
- Directed a team of warehouse workers to achieve timely task completion and operational efficiency.
Visual Merchandiser
Belk
Dallas
11.2017 - 03.2025
- Conducted regular store walkthroughs to assess and maintain visual standards.
- Implemented seasonal changes in displays to reflect current trends and themes.
- Executed merchandising and floor moves based on seasonal changes, business needs and trends.
- Created presentation of merchandise to engage customers and help stimulate sales activity.
Commercial Visual Merchandiser
Zara Inditex
Los Angeles
06.2009 - 11.2017
- Executed regular audits of merchandise presentation to ensure adherence to brand standards.
- Collaborated with store management to synchronize merchandising strategies with seasonal promotions.
- Educated staff on effective visual merchandising techniques and product placement methods.
- Utilized current fashion trends to inform decisions on visual presentations.
- Promoted items through strategic placement of prices and descriptive signage in displays.
Education
Associate of Arts - Retail Management
Los Angeles Trade Technical College
Los Angeles, CA05-2003
Skills
- Training and development
- Team leadership
- Performance coaching
- Inventory management
- Relationship management
- Problem solving
- Conflict resolution
- Effective communication
Accomplishments
High Potential leader Program
Timeline
Sales Team Manager
Belk
11.2017 - 03.2025
Operations Manager
Belk
11.2017 - 03.2025
Visual Merchandiser
Belk
11.2017 - 03.2025
Commercial Visual Merchandiser
Zara Inditex
06.2009 - 11.2017
Associate of Arts - Retail Management
Los Angeles Trade Technical College
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