Natalie Morales
Commerce,CA
Summary
Dynamic leader with proven success in sales team management at New Balance Factory Store, adept in sales coaching and relationship building. Leveraged data-driven decision making to enhance product offerings and client satisfaction, fostering key account loyalty. Bilingual communicator, skilled in staff training and development, significantly improving team performance and efficiency.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
4
4
years of professional experience
Work History
Sales Team Manager
New Balance Factory Store
06.2021 - Current
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Tracked trends and suggested enhancements that would both challenge and refine company's product offerings.
- Planned and directed staff training and performance evaluations.
- Recruited, interviewed and hired individuals adding value, dedication and knowledge to sales team.
- Discussed sales strategies and promotional plans with VP of Sales on regular basis.
- Enhanced customer satisfaction levels by consistently monitoring team performance and providing constructive feedback.
- Established strong relationships with key clients, fostering loyalty and repeat business opportunities.
- Facilitated smooth communication between departments, enhancing overall company efficiency in meeting client needs.
After-School Program Leader
Think Together, Inc
09.2023 - 08.2024
- Created fun, age-appropriate activities for school-age children.
- Monitored student safety while conducting indoor or outdoor activities.
- Assisted students with homework completion, providing individualized support and guidance as needed.
- Managed behavioral issues and used positive behavior strategies for groups of up to [Number] students.
- Enhanced student engagement by incorporating interactive activities and group projects in after-school programs.
- Implemented effective behavior management strategies, creating a safe and supportive environment for all participants.
- Connected and frequently communicated with students and parents regarding programs, policies, and individual needs.
Education
High School Diploma -
Montebello High School
Montebello, CA06-2020
Skills
- Data-driven decision making
- Sales coaching
- Sales team training
- Verbal and written communication
- Relationship building
- Key account management
- Client relationship management
- Training and development
- Goal setting
- Staff management
- Analytical problem solver
- Bilingual in english and spanish
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
After-School Program Leader
Think Together, Inc
09.2023 - 08.2024
Sales Team Manager
New Balance Factory Store
06.2021 - Current
High School Diploma -
Montebello High School
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