Kimberly Aguilar
Novant Health Pediatrics Highland Creek
Mint Hill,NC
1
Certification
7
years of professional experience
Dedicated Medical Assistant with a broad range of healthcare skills across age groups and specialties. Excellent patient interactions along with critical thinking abilities. Demonstrating effective communication and collaboration with team members to deliver safe patient centered care. Empathetic, active listener and quick to establish and deliver excellent care. Team-oriented, HIPAA compliant, highly dependable, insightful and passionate.
Work History
Medical Assistant
1 Year 1 Month- Administered medications and vaccinations according to established protocols, enhancing patient care quality.
- Assisted healthcare providers with patient examinations and procedures, ensuring comfort and safety.
- Coordinated patient scheduling, optimizing clinic workflow and reducing wait times.
- Managed electronic health records, maintaining accuracy and confidentiality of sensitive information.
- Trained new medical assistants on clinical procedures and office protocols, promoting team efficiency and knowledge sharing.
- Sanitized and organized exam rooms and medical equipment to maintain cleanliness and readiness for patient use.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Registered Medical Assistant
3 Years 6 Months- Organize and conduct pediatric health screenings, including hearing/vision tests.
- Provide bilingual support (English/Spanish) to enhance communication with the patient, helping improve overall healthcare access and patient satisfaction.
- Managing patient flow and ensuring electronic health records (EHR) accuracy in a fast-paced pediatric environment.
- Facilitated patient room preparation process to enhance patient experience and safety while adhering to sanitation protocols.
- Supported 12 providers by managing patient medical records, contributing to overall clinic efficiency.
- Provide excellent customer service while checking in/out patients throughout the day.
- Direct patient inquiries, resolve conflicts and confirm appointments.
- Managed phone lines, facilitating over 50 calls daily with patients and staff to ensure effective communication.
- Coordinate with clinical staff to manage inventory and supply ordering.
- Provided contact information for follow-up inquiries.
Registered Medical Assistant
2 Years 5 Months- Coordinated medication refills for patients, ensuring timely access to prescribed treatments.
- Administered vaccinations and medications according to prescriptions, maintaining accurate records.
- Conducted pediatric vital sign assessments and recorded accurate measurements in electronic health records (EHR).
- Assisted in the development and implementation of pediatric patient care plans.
- Prepared and sterilized medical equipment and examination rooms, ensuring a safe and sanitary environment.
- Managed medical records, ensuring they were up to date and compliant with HIPAA regulations.
- Handled triage calls and efficiently routed them to appropriate staff members for prompt response.
- Supplied patients with relevant contact information to facilitate inquiries and support.
Registered Medical Assistant
9 Months- Administered vaccines to ensure patient safety in a sanitary work environment.
- Conducted pediatric vital assessments and recorded measurements to support accurate health monitoring.
- Operated and maintained pediatric medical equipment to ensure readiness and precision for examinations.
- Provided contact information for follow-up inquiries
Registered Medical Assistant
4 Months- Print physician and NP's schedules and reports daily.
- Accurately obtained and recorded information, allergy status, and vital signs/other parameters.
- Collect and interpret data necessary to complete patient charting.
- Coordinated phone triage for adult patients, ensuring prompt medical assistance and improved patient satisfaction.
- Executed tasks and special assignments to support efficient operations and enhance patient care.
- Assist in maintaining clean environment, exam rooms, clean equipment after patient use according to OSHA procedures.
- Organized files and schedules to maintain order and support effective office workflow.
- Excellent typing, data entry, general computer skills; familiarity with common office programs such as Word, Excel and Adobe. Strong attention to detail.
Education
AAS - Medical Assistant
Skills
Patient care
Phlebotomy
Procedure assistance
Medical terminology knowledge
HIPAA compliance
Patient scheduling
Customer service
Certification
- RMA - Registered Medical Assistant
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Medical Assistant
Novant Healthcare- Presbyterian Medical Center
07.2025 - CurrentRead More
Registered Medical Assistant
Novant Health Pediatrics Highland Creek
02.2023 - CurrentRead More
Registered Medical Assistant
Atrium Health Carolinas Pediatric Neurology
05.2021 - 10.2023Read More
Registered Medical Assistant
Atrium Health Levine Children's Rock Hill Pediatrics
08.2020 - 05.2021Read More
Registered Medical Assistant
Atrium Health Primary Care Charlotte Medical Clinic
04.2019 - 08.2019Read More
ECPI University
AAS from Medical Assistant
Read More