Kimberly Alim
Pensacola,FL
Summary
Compassionate and dedicated Case Manager with excellent skills in communication, listening, writing, and problem solving. Empathetic towards individuals in crisis and familiar with a variety of organizations that provide financial, medical, and personal assistance. Cooperative and patient when handling difficult situations. Understands a variety of intervention strategies and communicates thoughtfully and calmly in tense situations. Knowledgeable regarding plans of action to optimize in assisting disadvantaged individuals. Seeking to leverage 18 yrs of experience in health care provision and hospital care experience towards an opportunity to manage individualized service plans for Medicaid clients.
Overview
34
34
years of professional experience
Work History
Case Manager
Ascension Sacred Heart Hospital
06.1990 - Current
- Maintained accurate documentation on two 25 bed units within the hospital, ensuring compliance with regulations and confidentiality requirements.
- Developed appropriate care plans for at risk individuals and high-risk families.
- Coordinated support services and optimized communication between healthcare workers and patients.
- Lowered costs while improving care quality by coordinating services and collaborating with a dedicated healthcare team.
- Assessed client situations to support their needs and advocate on their behalf.
- Coordinated access to resources for clients ensuring follow-ups for successful outcomes.
- Provided supportive counseling to patients and their family members during challenging times.
- Built foundational trust with patients and family members through consistent support.
- Promoted the use of coping skills for clients dealing with health related challenges.
- Acted as a support liaison between family members and healthcare staff.
- Contributed to achieving high patient satisfaction rates through the development and revision of patient care plans.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
Education
Master of Science - Social Work
The University of West Florida
Pensacola, FL05.2011
Master of Science - Hospital Administration
Troy State University At Pensacola
Pensacola, FL05.2006
Associate of Science - Social Work
The University of West Florida
Pensacola, FL05.2004
Skills
- Case Management
- Medical knowledge
- Detail Oriented
- Crisis Intervention
- Time Management Skills
- Conflict Resolution
- Multi tasking
- Adaptability
- Social Welfare Policy
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Case Manager
Ascension Sacred Heart Hospital
06.1990 - Current
Master of Science - Social Work
The University of West Florida
Master of Science - Hospital Administration
Troy State University At Pensacola
Associate of Science - Social Work
The University of West Florida
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