Kimberly Allen
Gastonia,NC
Summary
Dedicated Office Assistant with over 20 successful years of clerical experience in busy office environments achieving superior levels of administrative effectiveness. Excels in telephone support and greeting arriving visitors. Strong knowledge of computer and history achieving high data output.
Overview
6
6
years of professional experience
Work History
Assistance
Fish & Loaves
Pittsburgh, PA
04.2021 - 04.2022
- Completed clerical tasks such as filing, copying and distributing mail.
- Interacted with clients by phone, email or in-person to provide information.
- Managed multiple projects simultaneously using organizational and analytical skills.
- Delivered clerical support by handling range of routine and special requirements.
- Emergency Food delivery within community
Driver
Classy Cab
Pittsburgh, PA
03.2014 - 05.2016
- Achieved daily preparation for vehicle inspections prior to travel.
- Transported patients and clientele using [Type] and [Type] vehicles between medical facilities.
- Transported patients to assigned medical facilities, enabling secure delivery to appropriate departments.
- Documented and reported mechanical issues to appropriate service personnel.
Drug and Alcohol Counselor
Pyramid Drug & Alcohol@
Pittsburgh, PA
10.2013 - 05.2015
- Supported and assessed clients struggling with addiction or relationship issues and devised strategies based on client needs.
- Provided comprehensive case management services, created treatment plans and connected clients and families to appropriate resources.
- Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
- Developed individual treatment goals based on history and diagnosis.
- Provided counseling and support to clients with drug and alcohol abuse issues.
- Worked flexible hours; night, weekend, and holiday shifts.
Transport MH/MR
American Staffing Inc
Pittsburgh, PA
10.2008 - 11.2009
- Operated with safety and skill to avoid accidents and delays.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
Clerical Assistant
Gateway Rehabilitation Center
Pittsburgh, PA
04.2008 - 10.2008
- Provided clerical support to company employees by copying, faxing and filing documents.
- Interacted with customers by phone, email or in-person to provide information.
- Responded to inquiries from callers seeking information.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Supported and assessed clients struggling with addiction or relationship issues and devised strategies based on client needs.
- Developed individual treatment goals based on history and diagnosis.
- Provided counseling and support to clients with drug and alcohol abuse issues.
- Led supportive group discussions and education sessions with alcohol and drug users and families.
- Facilitated group and individual therapy in outpatient setting.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Completed required documentation for continued therapy coverage by insurance companies to meet deadlines.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
Education
Associate Of Applied Science - Social Sciences
CCAC
Pittsburgh, PASkills
- Scheduling Meetings
- Materials Organization
- Records Management Software
- Mail Sorting and Distribution
- Verbal and Written Communication
- Information Confidentiality
- Customer Service
- Event Planning
- Organizing and Categorizing
- Issue Resolution
Additional Information
Schedule volunteers to deliver lunches to clients, 5 delivery teams, prepare trays for delivery Mon - Fri
prep lunches for following day, clean up area mark calenders, pull food for cook,print out delivery sheets
Chef Restaurant FAT RAI's
Owner & Operator of Community Restaurant Cater Service Feed Homeless Community Football League
Summer Program Cotton Candy Philadelphia Water Ice Popcorn
Timeline
Assistance
Fish & Loaves
04.2021 - 04.2022
Driver
Classy Cab
03.2014 - 05.2016
Drug and Alcohol Counselor
Pyramid Drug & Alcohol@
10.2013 - 05.2015
Transport MH/MR
American Staffing Inc
10.2008 - 11.2009
Clerical Assistant
Gateway Rehabilitation Center
04.2008 - 10.2008
Associate Of Applied Science - Social Sciences
CCAC