Eagerness to learn and enhance guest satisfaction at Wild Horse Pass Hotel & Casino. Have knowledge about housekeeping coupled with exceptional teamwork abilities. Achieved significant improvements in room cleanliness and efficiency, ensuring high-quality guest experiences through meticulous attention to details.
Work History
Room Attendant
Wild Horse Pass Hotel & Casino
04.2017 - 06.2017
Assessed schedule to determine stay over guests, due outs and vacant rooms.
Removed full trash bins, take out used towels, wash cloths and strip bedding.
Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Replenished guest room water glasses, toiletries, paper products, and coffee/tea station amenities.
Vacuumed entire room and around the base of beds, also outside guest room hallway.
Enhanced guest satisfaction by providing thorough and timely room cleaning services.
Engaged with guests on room requirements and amenities to promote overall satisfaction.