Dynamic professional with expertise in crisis intervention and behavior management. Recognized for excellent teamwork and ability to adapt quickly, ensuring the safety and well-being of individuals while promoting their independence.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Direct Support Professional
ADULT HOME TIGERTAIL INC
05.2018 - Current
Provided compassionate support to individuals with disabilities, enhancing daily living skills and promoting independence.
Developed personalized care plans in collaboration with multidisciplinary teams, ensuring tailored support for each individual.
Facilitated engaging social and recreational activities, fostering community integration and improved quality of life.
Monitored health status and documented changes, maintaining accurate records for effective communication with healthcare providers.
Maintained clean, safe, and well-organized patient environment.
Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Burrolandia
Cashier/Waitress
06.2024 - 06.2025
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Cashier
Toms Family Restaurant
03.2022 - 05.2024
Processed customer transactions efficiently using point-of-sale systems.
Maintained accurate cash register operations and balanced daily cash drawers.
Provided exceptional customer service by addressing inquiries and resolving issues promptly.
Assisted in training new staff on register operations and customer interaction protocols.
Welcomed customers and helped determine their needs.
Restocked and organized merchandise in front lanes.
Skills
Time management
First aid and safety
Behavior redirection
Client support
Medication administration
Behavioral management
Housekeeping tasks
Crisis management
Certification
Certified DSP 1 & 2, Tigertail Inc. - 2021
Certified CPI , Tigertail Inc. - 2024
Certified CPR & FIRST AID, Tigertail Inc. - [2026]