Kimberly Arreola Alvarez

• Daily office duties such as data entry of company progress
• Assist phone calls at office for new customers
• Receive and pay any open transactions
• Conduct target market research to scope out industry leads.
• Input income and expense details into data to track business finances.
• Managed day-to-day business operations.
• Maintained up-to-date administrative records to monitor operational conditions.
• Interacted with customers by phone, email, or in-person to provide information.
• Maintained records of material flow, compiling and organizing related data.
• Reviewed collection reports to determine status of collections and amounts of outstanding balances.

Promoted from Assistant Manager to Manager Worked at 3 Locations

• Adjusted job assignments and schedules to keep pace with dynamic business needs.
• Delivered exceptional customer service on collection calls.
• Planned and executed events and marketing programs to increase qualified leads.
• Developed new branding strategies and marketing collateral to foster business development and achieve revenue targets.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Restocked supplies and submitted purchase orders to maintain stock levels.

• Constructed displays and signs to promote specified products and sales promotions.
• Directed smooth merchandising of products to engage customers and promote sales.
• Counted cash drawers before and after shifts to verify accuracy and report discrepancies.
• Performed cash, card and check transactions to complete customer purchases.

• Provided positive first impressions to welcome existing, new and potential customers.
• Helped customers locate products and checked store system for merchandise at other sites.
• Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.