Kimberly Balliet
Port Charlotte
Summary
Detail-focused Pharmacy Technician recognized for productivity and efficiency in completing tasks. Skilled in medication dispensing, inventory management, and pharmaceutical calculations. Excel at communication, teamwork, and customer service, ensuring smooth pharmacy operations. Committed to maintaining accuracy and confidentiality in handling prescriptions and patient information.
Overview
11
11
years of professional experience
2013
2013
years of post-secondary education
Work History
Pharmacy Technician
Gladwin Family Pharmacy
Gladwin
09.2024 - Current
- Maintained inventory levels by organizing stock and placing orders as needed.
- Assisted pharmacists in preparing and dispensing medications to patients.
- Processed prescriptions accurately for customer fulfillment and medication safety.
- Provided excellent customer service by answering inquiries and resolving issues promptly.
- Operated pharmacy software for record-keeping and prescription management tasks.
- Collaborated with healthcare professionals to support patient care initiatives effectively.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
- Received and verified daily incoming drug inventories, reported discrepancies, and logged items into inventory system.
- Prepared prescription transfers to other pharmacies.
Pharmacy Technician
Rite Aid
Gladwin
02.2022 - 08.2024
- Processed prescriptions accurately for customer fulfillment and medication safety.
- Assisted pharmacists in preparing and dispensing medications to patients.
- Maintained inventory levels by organizing stock and placing orders as needed.
- Provided excellent customer service by answering inquiries and resolving issues promptly.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Received payment from customers and processed credit card transactions when necessary.
Server
Tipsy Bear Bistro
West Branch
09.2020 - 01.2022
- Provided excellent customer service in a fast-paced dining environment.
- Coordinated food and beverage orders with kitchen staff for timely delivery.
- Maintained cleanliness and organization of dining area for guest satisfaction.
- Assisted in training new servers on menu items and service standards.
- Processed payments accurately using point-of-sale systems.
- Resolved customer complaints professionally to enhance dining experiences.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills, and calculate totals.
Server
Badlands Bar & Grill
Minot
02.2015 - 08.2020
- Provided excellent customer service in a fast-paced dining environment.
- Coordinated food and beverage orders with kitchen staff for timely delivery.
- Maintained cleanliness and organization of dining area for guest satisfaction.
- Assisted in training new servers on menu items and service standards.
- Resolved customer complaints professionally to enhance dining experiences.
- Processed payments accurately using point-of-sale systems.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Assisted in training new servers.
Education
St. John Public School
St. John, NDSkills
- Pharmacy software
- Medication preparation
- Prescription processing
- Customer service
- Problem solving
- Attention to detail
- Effective communication
- Time management
Timeline
Pharmacy Technician
Gladwin Family Pharmacy
09.2024 - Current
Pharmacy Technician
Rite Aid
02.2022 - 08.2024
Server
Tipsy Bear Bistro
09.2020 - 01.2022
Server
Badlands Bar & Grill
02.2015 - 08.2020
St. John Public School