Kimberly Barragan
Glendale,AZ
Summary
Friendly and approachable Retail sales associate with excellent communication skills and a strong ability to provide top - notch customer service to a diverse customer base. Bilingual in English and Spanish ,m allowing me to effectively assist and engage with customers from various background. Proven track record of working well in fast-paced environments and maintaining a high level of product knowledge.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
Dulceria La Bonita
Phoenix, Arizona
01.2023 - Current
- Completed transactions in an efficient manner while providing excellent customer service.
- Collaborated with team members to achieve daily sales goals.
- Processed cash and card transactions accurately at checkout.
- Placed special orders or called other stores to find desired items.
- Tracked inventory levels throughout the day and restocked items as needed.
- Demonstrated knowledge of store products and services.
- Handled customer complaints with professionalism and empathy.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Education
Certificate - Business Entrepreneurship
Maricopa Community Colleges, Rio Salado Community College
Phoenix, AZ06-2025
Certificate - Customer Conflict De-escalation IET,
Maricopa Community Colleges, Rio Salado Community College
Phoenix, AZ06-2025
Certificate - Logistics And Supply Chain Management
Maricopa Community Colleges, Rio Salado Community College
Phoenix, AZ01-2025
High School Diploma -
Universidad Autonoma Benito Juarez De Oaxaca
Mexico, ME06-2022
Skills
- Customer assistance
- Bilingual in Spanish and English
- Positive and professional
- Empathy and patience
- Multitasking and organization
- Cash register operation
Timeline
Retail Sales Associate
Dulceria La Bonita
01.2023 - Current
Certificate - Business Entrepreneurship
Maricopa Community Colleges, Rio Salado Community College
Certificate - Customer Conflict De-escalation IET,
Maricopa Community Colleges, Rio Salado Community College
Certificate - Logistics And Supply Chain Management
Maricopa Community Colleges, Rio Salado Community College
High School Diploma -
Universidad Autonoma Benito Juarez De Oaxaca