Summary
Overview
Work History
Education
Skills
Certificationsandawards
References
Certification
Timeline
Generic

George Tawdrous

North Hills,Ca

Summary

Experienced and dedicated banker with a strong ability to efficiently establish new customer accounts, ensure security measures, and provide valuable support during audits. Possesses exceptional organizational skills, fosters strong client relationships, and maintains meticulous documentation. Offers a solid background of 4 years in the field and is prepared to take on a challenging role with room for growth. Additionally, brings expertise in the licensing process and holds the SIE Certification.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Relationship Banker

JPMorgan Chase
07.2023 - Current
  • Achieved excellent customer satisfaction ratings by addressing concerns promptly and professionally, demonstrating empathy throughout interactions.
  • Strengthened client relationships by providing personalized banking solutions and excellent customer service.
  • Maintained up-to-date knowledge of banking products and industry trends to provide expert advice to clients effectively.
  • Assisted customers in achieving financial goals by recommending suitable products and services based on their needs.

Associate Banker (M.E.)

JPMorgan Chase
06.2022 - 07.2023
  • Resolved complex client issues by coordinating with relevant departments, ensuring timely resolution and customer satisfaction.
  • Mentored new associates on bank policies, product offerings, sales techniques, customer service standards ensuring smooth integration into the team environment.
  • Supported branch management with administrative tasks such as scheduling appointments, filing documents, generating reports, and maintaining office supplies inventory.
  • Facilitated seamless account openings, closings, transfers, and updates for a diverse clientele base.
  • Boosted branch revenue with diligent cross-selling of various banking products and services.
  • Collaborated with team members to achieve sales targets and maintain high-quality customer service standards.
  • Enhanced client satisfaction by promptly addressing inquiries and providing tailored financial solutions.

Associate Banker

JPMorgan Chase
07.2021 - 06.2022
  • Maintained accurate records of all transactions, keeping track of daily activities for auditing purposes.
  • Strengthened client relationships through consistent communication and personalized attention to individual needs.
  • Balanced teller drawers and ATM cash.
  • Resolved complex client issues by coordinating with relevant departments, ensuring timely resolution and customer satisfaction.

Operations Manager

CVS Pharmacy
04.2019 - 07.2021
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Analyzed and reported on key performance metrics to senior management.

Supervisor

CVS Pharmacy
09.2018 - 04.2019
  • Delegated proper tasks/assignments for employees
  • Regulate daily cash control protocols
  • Handled customer concerns while maintaining great customer service
  • Assigned weekly schedules to employees.

Education

High School Diploma -

College of The Canyons
Valencia, CA
08.2026

Skills

  • Financial Planning
  • Branch operations
  • Self-motivated nature
  • Customer Service
  • Sales proficiency
  • Educating clients

Certificationsandawards

  • Top ranking Operation Manager among district
  • Three consecutive store performance review award

References

  • Andrew K. Shoukry, Chase Client Banker, (310) 313-3907
  • Michael E. Harby, Spectrum Business Account Executive, Contact available upon request

Certification


  • California Notary
  • SIE Certified

Timeline

Relationship Banker

JPMorgan Chase
07.2023 - Current

Associate Banker (M.E.)

JPMorgan Chase
06.2022 - 07.2023

Associate Banker

JPMorgan Chase
07.2021 - 06.2022

Operations Manager

CVS Pharmacy
04.2019 - 07.2021

Supervisor

CVS Pharmacy
09.2018 - 04.2019

High School Diploma -

College of The Canyons

Similar Profiles

CREATE PROFILE
George Tawdrous