Summary
Overview
Work History
Education
Skills
Certification
Languages
Affiliations
Timeline
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Kimberly Bernardo

Gilroy,California

Summary

Results-driven Shift Supervisor at Starbucks with a strong track record in operations management and strategic planning. Successfully managed cash flows exceeding $85,000 weekly while fostering a secure, customer-centric atmosphere. Demonstrated expertise in inventory control and conflict resolution, ensuring compliance with safety and quality standards through effective staff training and mentoring.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Shift Supervisor

Starbucks
06.2019 - Current
  • Operated a drive thru store in which my piers and customers felt to be a safe environment with exceptional customer service
  • Mastering POS systems, cash handling between $60,000- $85,000 per week
  • Provided on-the-job training to new staff members.
  • Monitored staff performance to ensure quality standards were met.
  • Ensured all safety and sanitation regulations were met throughout the shift.
  • Conducted weekly inventory of supplies, equipment, and food items.

Education

GED -

Cabrillo College
Aptos, CA
01-2026

Diploma - Vocational-Technical Education

Unitek College
San Jose, CA
10-2018

High School Diploma -

Christopher High School
Gilroy, CA
06-2017

Skills

  • Staff management
  • Operations management
  • Strategic planning
  • Customer-oriented
  • Shift reporting
  • Safety reviews
  • Inventory control
  • Training and mentoring
  • Employee training
  • Conflict resolution techniques

Certification

  • BLS American Heart Association

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Affiliations

  • Book worm on my free time
  • Runner

Timeline

Shift Supervisor

Starbucks
06.2019 - Current

GED -

Cabrillo College

Diploma - Vocational-Technical Education

Unitek College

High School Diploma -

Christopher High School

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Kimberly Bernardo