Kimberly Bielefeld
Cedar Rapids,IA
Summary
Highly motivated team player with passion for helping others. Possesses excellent organizational and communication skills and provides individualized assistance and support. Experienced in delivering guidance and education on various topics such as academics, behavior management and technology. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
23
23
years of professional experience
Work History
Paraprofessional
Cedar Rapids Community School District
08.2012 - Current
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Collaborated with teachers to develop and implement individualized education plans for students with special needs.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
- Provided valuable feedback on instructional practices, contributing to continuous improvement efforts within the school community.
- Assisted teachers in the development of engaging lesson materials aligned with curriculum standards for various subject areas.
- Enhanced classroom efficiency through organizing instructional materials, managing daily schedules, and preparing resources for lessons as needed.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Demonstrated specific skills and activities for students to improve understanding and take excess workload off teachers.
Sales Associate
Super Target
10.2000 - 10.2010
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Managed efficient cash register operations.
- Used in-store system to locate inventory and place special orders for customers.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Assembly Line Worker
Quaker Oats
06.2020 - 08.2020
- Used established assembly instructions to complete jobs quickly, accurately, and with zero errors.
- Followed protocols to enhance protection and maintain safe work environment.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Performed visual and functional inspection of components to determine quality and identify defects.
- Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
- Followed outlined specifications to implement assembly plans.
- Operated various machines used in production processes.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Outbound Sales Call Center Agent
RuffaloCODY
06.2019 - 09.2019
- Boosted client retention rates with tailored product recommendations based on individual needs analysis.
- Expanded market reach by conducting research to identify new target segments and tailor sales pitches accordingly.
- Optimized calling scripts to enhance effectiveness, leading to higher conversion rates from prospects to customers.
- Adapted quickly to changes in company policies or product offerings, ensuring accurate information was relayed to customers at all times.
- Used computer databases to keep track of phone calls, confidential notes about conversations and customer contact information.
- Recorded customer feedback and sales data to improve sales and customer experience.
- Educated customers on product and service benefits, explaining features and answering questions.
- Documented customer interactions and transactions, maintaining accurate records of all dealings.
- Increased customer satisfaction by promptly addressing concerns and providing accurate product information.
Education
Diploma - General Studies
Center Point-Urbana High School
Center Point, IA05.1995
Skills
- Educational Assistance
- Teacher Support
- Crisis Intervention
- Helping Students With Special Needs
- Behavior Improvements
- Teacher Support and Collaboration
- Classroom Support
- IEP Compliance
- Customer service
- Assembly line
Timeline
Assembly Line Worker
Quaker Oats
06.2020 - 08.2020
Outbound Sales Call Center Agent
RuffaloCODY
06.2019 - 09.2019
Paraprofessional
Cedar Rapids Community School District
08.2012 - Current
Sales Associate
Super Target
10.2000 - 10.2010
Diploma - General Studies
Center Point-Urbana High School
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