Kimberly Black
San Antonio,TX
Summary
Proactive and versatile professional with a strong track record in problem-solving and relationship management. Demonstrated ability to quickly adapt to new challenges while fostering collaborative environments that drive team success. Equipped with effective communication skills and a strong work ethic, eager to support organizational goals and deliver positive results.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Auto Catastrophe Claims Adjuster
Allcat Claims Service
San Antonio, TX, TX
05.2023 - Current
- Handled high volume of customer calls while reducing wait times.
- Handled claims in compliance with state laws and regulations.
- Helped clients dealing with crises, offering support in challenging times.
- Execute and resolve complex tasks in a timely and efficient manner.
- Coordinated with various departments to facilitate clear communication in the claims process.
- Resolved questions swiftly for higher satisfaction levels.
- Expert in using various software applications to execute tasks on multiple screens.
Transportation Team
Amazon
Coppell, TX
07.2017 - 04.2023
- Executed challenging and skilled projects.
- Performed regular reviews to maintain current policies and procedures.
- Assisted dispatch team during peak periods and emergencies.
- Maintained adherence to company, legal, and safety standards in transportation operations.
- Assessed client needs with speed and precision.
- Collaborated seamlessly in team settings to enhance workplace productivity.
Inventory Control Specialist
AAFES
San Antonio, TX
11.2003 - 02.2015
- Recognized excess inventory for removal, enhancing stock efficiency.
- Orchestrated inter-location logistics for moving inventory..
- Updated status reports by entering relevant data into the system.
- Used inventory management software, enhancing reporting capabilities.
- Studied stock trends to anticipate future demands and reduce excess.
- Educated new hires on inventory control techniques and guidelines.
Education
Completed coursework towards Associate in Science (A.S.) Psychology -
SAN ANTONIO COLLEGE
San Antonio, TX05.2019
Skills
- Strong Communication Skills
- Analytical Problem-Solving
- Empathetic Understanding
- Resilient Flexibility
- Crisis Resolution Strategy
- Skilled in Team Dynamics
- Strong Attention To Detail
- Effective Time Management
- Commitment to Customer Satisfaction
Certification
- Auto Adjuster 1
- Adjuster (all Lines) License # 3006962
Timeline
Auto Catastrophe Claims Adjuster
Allcat Claims Service
05.2023 - Current
Transportation Team
Amazon
07.2017 - 04.2023
Inventory Control Specialist
AAFES
11.2003 - 02.2015
- Auto Adjuster 1
- Adjuster (all Lines) License # 3006962
Completed coursework towards Associate in Science (A.S.) Psychology -
SAN ANTONIO COLLEGE
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