Kimberly Boerner
Sanford,FL
Summary
Motivated hospitality worker with nearly a decade of customer service experience who is skilled in building relationships with clients to ensure customer satisfaction. Hardworking individual who is good at handling money and works well under pressure. Always open to meeting new people and learning something new.
Overview
6
6
years of professional experience
Work History
Server
Fixtion
Orlando, FL
02.2024 - 01.2025
- Provided excellent customer service to ensure satisfaction.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Handled money transactions accurately while following company procedures for handling cash payments.
Food Runner
The Edison
Lake Buena Vista, FL
10.2022 - 01.2025
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Delivered food to guests in a timely manner while following safety protocols.
- Helped in training new food runners, sharing best practices and operational knowledge.
General Manager
Skyebird Organic
Winter Park, FL
07.2020 - 09.2022
- Completed thorough opening, closing, and shift change tasks to maintain smooth operation each day.
- Built and maintained loyal, long term customer relationships within the market community.
- Tracked inventory levels, weekly sales, and placed new orders for merchandise to keep supplies stocked.
Host
Chela Tequila and Tacos
Orlando, FL
02.2019 - 06.2020
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Assisted servers in seating guests by escorting them to their tables.
- Served as point-of-contact for resolving guest complaints or special requests.
Education
Bachelor of Science - Finance
University of Central Florida
Orlando, FL05-2027
Skills
- Cash handling
- Customer service
- Organization
- Strong work ethic
- Multitasking efficiency
- Attention to detail
References
Rodrigo Solis Liz Key Kye Slider
Chela Manager Skyebird Organic Owner Fixtion Manager
(407) 921-1528 (407) 756-9726 (407) 227-0400
Timeline
Server
Fixtion
02.2024 - 01.2025
Food Runner
The Edison
10.2022 - 01.2025
General Manager
Skyebird Organic
07.2020 - 09.2022
Host
Chela Tequila and Tacos
02.2019 - 06.2020
Bachelor of Science - Finance
University of Central Florida
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