Kimberly Boffa

• Maintained accurate records of employees' hours worked, including overtime and vacation time.
• Assisted in the preparation of payroll reports on a weekly basis.
• Verified accuracy of timesheets before submitting them for processing.
• Ensured proper deductions were taken from employee paychecks based on benefits chosen.
• Audited incoming and outgoing shift data to verify accuracy of assigned shifts.
• Maintained confidentiality around sensitive employee information at all times.
• Entered and verified timekeeping data with consistent reviewed, corrections and deletions.
• Documented unplanned absences and time-card errors.
• Worked with internal teams to understand business needs and changing strategies.
• Filtered and cleaned data, and reviewed computer reports, printouts, and performance indicators to locate and correct code problems.
• Utilized statistical techniques to interpret data and analyze results, providing actionable insights to stakeholders.
• Performed data entry, data cleaning, and data coding for analysis.
• Identified needs of customers promptly and efficiently.
• Created and designed business intelligence databases, spreadsheets or outputs.
• Managed multiple projects simultaneously while meeting deadlines.
• Provided technical support to customers and staff on a variety of hardware and software issues.
• Installed operating systems, configured settings, and added and removed applications as needed.
• Managed quality control and maintained high level of customer satisfaction.
• Followed safety practices to safeguard against injury and damage to property.
• Assisted junior technicians in resolving technical problems.
• Maintained up-to-date knowledge of current technology trends.
• Identified areas where improvements could be made in terms of system efficiency.
• Fostered relationships with internal and external customers.
• Kept records of parts and equipment used in projects to update inventory.
• Evaluated patient health concerns and provided appropriate interventions via video or telephone calls.
• Maintained accurate electronic medical records in accordance with HIPAA guidelines.
• Instructed patients on the use of home monitoring devices for remote monitoring.
• Maintained confidentiality in matters related to patient, family and client facility staff.
• Documented services discussed and provided details in electronic medical records.
• Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
• Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
• Prepared medical equipment and tools to aid physician during examination and treatment of patients.
• Stocked clinical workstations and procedure rooms with necessary supplies.
• Performed eye exams
• Assisted in the training of new staff members regarding office protocols and policies.
• Organized appointments for patients requiring further examination from an optometrist or ophthalmologist.
• Conducted routine cleaning of equipment used in examinations such as slit lamps, tonometers.
• Troubleshot technical problems related to eye equipment.
• Prepared patients and administered basic eye exam tests.
• Cleaned and performed minor maintenance on examination equipment.
• Wrote, edited, and filed patient medical records, maintaining confidentiality.
• Facilitated patient referrals to other healthcare professionals as needed.
• Prepared examination rooms, ensuring all necessary equipment and supplies were ready for use.
• Calibrated and maintained ophthalmic equipment to ensure accuracy in patient diagnostics.
• Utilized electronic medical records systems to enter patient data, improving clinic efficiency and record-keeping accuracy.
• Documented and updated patient records with precision, ensuring compliance with healthcare regulations.
• Managed inventory of clinical supplies, placing orders before depletion to avoid disruptions.
• Answered phones, scheduled appointments, greeted patients and ordered supplies.
• Positioned patients properly during examination or treatment for comfort and safety.
• Prepared treatment rooms for patient examinations.
• Kept facility stocked with necessary supplies, equipment and instruments.
• Conducted patient interviews to gather health history, vital signs and information about current medical issues.
• Performed skin cancer screenings with dermoscopy equipment to detect any suspicious moles or lesions.
• Coded data or other information.

CVT Certified, SFT Certified in Telederm and Tele-Eye.

• Provide training and orientation for new technician, nurses, doctors, and employees throughout hospital as needed
• Preform EKG's / Signal Average EKG's, Arm Ergometer Stress Test, Treadmill Stress Test, and placing Heart Monitors on patient, and enroll patients for home connection for Heart Monitors
• Member of the code/stroke and stat team
• Development of analysis interpretation formats and notes for completion of all Heart Monitor Consults
• Consult tracking, updating status through comments on every consult aproaching the 30 day mark (holters monitor, events monitors, amd treadmill stress test)
• Discontinuing and canceling orders past the 90 day mark, upon patient request for cancelation, and switch to pharmacologic and community care consult
• Providing assistance to all Nurse Navigator inquires for heart monitors, including but not limited to the following: >Returning calls from confused patients regarding use of monitors, general instructions, shipment, time it takes to get results, ordering provider information >Explaining the overall process of submission of EOS reports (confirmed verses of uncomfirmed results) >Printing EOS resports for review, as well as general concerns prior to the official comfirmed report
• Event Capture through utilizatioin of Muse for all EKG's hospital wide and CBOC's
• Management Analyst Corrections for all Cardiology Vista R2 and CPRS consults
• Trouble shooting Biomedical and IT for all EKG machines, Stress Test machine, desk top computers, and printers
• Analysis of patient for possible contraindication prior to Cardiac Stress Testing -Lab values (K+, Troponin, etc)
• Previous EKG reviews (LBBB, Paced, and Limitations for testing veses ST-T wave abnormalities for indications to add imaging or switching procedure to pharmacologic stress, arm ergometer, or other protocals (modified naughton or modified bruce) -Know medication to instructed on which to hold prior to stress test
• Compose preprocedure documentation prior to stress test
• Inventory management for all Cardiac Testing procedures
• Identify new ways to improve work processes, maximize quality, and efficiency to improve patient satisfaction through GEMBA board projects
• Knowing sterile technique and when lead is appropriate
• Knowing procedure to enter COVID rooms and cleaning processes for equipment
• Gathered all required data to push for GS7 pay grade for experienced technicians- motion was approved
• I assist others in performing operational reviews and setting up evaluations for a larger project or study, which is independently completed, assigned projects and studies
• Through GEMBA board process, I assist in analysis in conducting and coordinating reviews of planned/proposed programs, projects, or processes which consider factors such as: the impact on customers, other programs, policy and procedural changes, staffing, training, risk factors, costs and different available alternatives
• I provide support to supervisor/mangers in the areas of electronic records maintenance and training initiatives
• Compiles, correlates, and summarizes narrative information and quantitative data for Attending Supervisors
• Currently using conventional techniques to gather and analyze facts, draw conclusions, and formulate alternatives solutions
• Maintain annual TMS training and quarterly compliance with required certifications (e.g., BLS certification, etc.)
• As a senior EKG technician, I supervise new fellows, technicians, and students in administrative functions
• I train them to identify material needs and problems, as well
• I am also involved in significant administrative responsibilties in the EKG department
• I have coordinated training for new equipment, for doctors, nurses, and fellow technicians
• Direct patients to hold medication 24 hour prior to cardiac stress testing due to effects of holding heart rate down, examples of medication to hold (Beta Blockers (Atenolol, Metropolol, etc) and Calcium Channel Blockers (Diltiazem Nifedipine, Verapamil)
• Treatment for Atrial Fibrillation: Digoxin - consult with cardologis, but likely should have alternate modality stress test performed if patient uses inhaler, be sure to bring with them on day of appointment so they may use prior to appointment
• Reasons to cancel or change test to different stress test: Uncontrolled hypertension, severe CHF, Weight >350 lbs
• Mobility issues (knee, hip pain and assisted walking device)
• Unstable symptoms: suspected electrolyte or metabolic abnormality.

• Made sure all supplies and instruments were available for each type of surgery
• Set up the sterile field and materials needed for procedures
• Kept the sterile field sterile, passed instruments, kept the field clean, and held retractors during surgery
• Conducted instrument and sponge counts to ensure everything was accounted for
• Maintained aseptic surgical environment throughout intraoperative process
• Participated in staff meetings to improve patient care
• Stocked the operating room with necessary supplies and medications
• Collaborated with healthcare professionals to provide excellent patient care
• Assisted surgical team by preparing instruments and equipment
• Removed instruments from the operating room and returned them to sterile processing
• Assisted surgical team in scrubbing and putting on gloves, masks, and surgical clothing
• Monitored and recorded vital signs of patients during surgery
• Ordered surgical supplies
• Prepared, cared for, and disposed of tissue specimens
• Followed infection control measures
• Counted sponges, needles, and instruments before and after operations
• Assisted surgeons by preparing and passing instruments, equipment, and supplies during surgery
• Trained and supervised new staff members
• Ensured surgical tools were properly cleaned after every procedure
• Washed and sterilized equipment
• Adhered to safety guidelines
• Cleaned and restocked the operating room
• Assisted with wound closure techniques
• Monitored operating room conditions
• Conducted inventory checks on medical equipment and supplies
• Maintained a sterile field environment
• Obtained equipment and supplies for procedures
• Provided technical assistance to surgical team
• Prepared patients for surgery
• Inspected medical instruments prior to use
• Recorded counts of sponges, needles, and instruments used during operations.

• Maintained proper sterile field during surgical procedures
• Set up instruments for use during surgical procedures
• Created and maintained aseptic surgical environment throughout intraoperative process
• Participated in staff meetings to improve patient care
• Performed counts of instruments, sharps, and sponges with circulating nurse
• Stocked the operating room with necessary supplies and medications
• Collaborated with healthcare professionals to provide excellent patient care
• Assisted surgical team by preparing instruments and equipment
• Removed instruments from the operating room and returned them to sterile processing
• Assisted surgical team in scrubbing and putting on gloves, masks, and surgical clothing
• Maintained a clean work area
• Operated and monitored sterilizers, lights, suction machines, and diagnostic equipment
• Provided assistance with wound closure techniques
• Monitored and recorded vital signs of patients during surgery
• Ordered surgical supplies
• Prepared, cared for, and disposed of tissue specimens
• Followed infection control measures
• Monitored operating room conditions
• Counted sponges, needles, and instruments before and after operation
• Conducted regular inventory checks on medical equipment and supplies
• Maintained a sterile field environment throughout surgical procedures
• Obtained equipment and supplies for scheduled procedures
• Provided technical assistance to surgical team
• Held retractors and cut sutures as directed by surgeon during operation
• Prepared patients for surgery
• Inspected all medical instruments prior to use
• Recorded counts of sponges, needles, and instruments used during operations
• Assisted surgeons in the operating room by preparing and passing instruments, equipment, and supplies
• Trained and supervised new staff members on proper surgical techniques and equipment handling
• Ensured that all surgical tools were properly cleaned after every procedure
• Washed and sterilized equipment
• Adhered strictly to safety guidelines
• Cleaned and restocked the operating room
• Utilized advanced knowledge of anatomy and physiology
• Prepared sterile instrument table
• Demonstrated proficiency in scrubbing for various types of surgeries
• Displayed knowledge of aseptic technique
• Prepared operating rooms with appropriate instruments, supplies, and equipment
• Provided technical assistance to surgeons, surgical nurses, and anesthesiologists
• Held retractors and cut sutures as directed by surgeon
• Prepared patients for surgery
• Inspected all medical instruments prior to use
• Recorded counts of sponges, needles, and instruments used during operations.

• Utilized computer and job-related software to maintain and update filing, inventory, and database systems
• Participated in team meetings, providing input and suggestions on organizational practices
• Provided customer service support via phone or email inquiries
• Sorted and indexed information, setting up and maintaining specialized filing systems
• Assisted with the preparation of reports
• Managed office supply orders and inventory
• Greeted visitors and provided assistance
• Maintained and updated filing, inventory, mailing, and database systems
• Processed and prepared business and government forms
• Typed, formatted, and proofread outgoing correspondence and documents
• Supported staff by performing data entry and completing administrative duties
• Computed, recorded, and proofread data and other information
• Drafted and sent out emails and memos
• Performed data entry tasks with accuracy and speed
• Conducted inventory checks on materials and supplies
• Developed written correspondence
• Operated office machines
• Compiled, copied, sorted, and filed records
• Met deadlines while maintaining high-quality deliverables
• Provided efficient and courteous service to customers.

• Participated in team meetings to increase sales volume
• Resolved customer complaints courteously and professionally
• Greeted customers and assessed needs
• Performed inventory control procedures
• Replenished sales floor shelves
• Utilized sales strategies to increase average purchase amounts
• Organized the sales floor and backroom stock
• Delivered exceptional customer service
• Demonstrated excellent organizational skills
• Arranged and displayed merchandise
• Provided excellent customer service
• Collaborated with staff to restock and replenish merchandise
• Computed sales prices and processed payments
• Used company system for tracking inventory
• Utilized problem-solving techniques
• Recommended and obtained merchandise based on customer needs
• Assisted with inventory
• Gained experience in customer service
• Resolved customer disputes
• Maintained cleanliness of work areas
• Monitored the fitting room area.