Kimberly Borbely
Williston
Summary
Dedicated administrative professional with extensive experience in patient coordination and support. Skilled in managing patient information, scheduling appointments, and enhancing client relationships to ensure streamlined operations and improved efficiency.
Overview
25
25
years of professional experience
Work History
Patient Coordinator
Pheasant Run Dental Center
Williston
03.2026 - Current
- Managed practice appointment schedule, including follow-up bookings and rescheduling.
- Reviewed dentist's recommended procedures with patients, explaining benefits and insurance coverage.
- Verified insurance coverage, processed claims, and set up payment plans.
- Answered phone calls, addressed patient inquiries, and ensured patients felt welcome and comfortable.
- Greeted patients upon arrival and provided appointment reminders.
Administrative Support Assistant GS7
Department of Interior – Bureau of Land Management
Belle Fourche
02.2012 - 03.2026
- Served as the primary point of contact for Human Resources (HR) and various administrative systems.
- Coordinated travel arrangements while effectively addressing emerging issues.
- Assisted employees with payroll and timekeeping questions, validating timesheets for accuracy.
- Maintained tracking system for personnel management programs and prepared SF-52's and SF-50's.
- Performed miscellaneous clerical work in automated HR systems to assist in hiring processes.
Housing Assistance GS7
US Air Force – Civil Engineer Squadron
Eielson AFB
11.2009 - 02.2012
- Provided administrative support as a communication channel between employees and management.
- Performed budget administration functions in the formulation, execution, and review of the office budget.
- Assisted in activities related to personal property accountability and inventory management.
Secretary GS5
US Air Force – Combat Training Squadron
Eielson AFB
06.2009 - 11.2009
- Managed the preparation, maintenance, and deposition of required administrative reports.
- Collected, organized, and compiled data for management recommendations.
- Monitored personnel action requests and tracked personnel transactions.
Secretary GS5
US Air Force Defense Commissary Agency
Fort Wainwright
07.2008 - 06.2009
- Scheduled appointments and managed clerical tasks to enhance office efficiency.
- Processed and followed up on complex pay actions to ensure accuracy and compliance.
- Compiled and typed statistical reports to support data-driven decision-making.
Administrative Support Assistant GS5
Department of Agriculture – Forest Service – Mystic Ranger District Office
Rapid City
03.2004 - 07.2008
- Provided advice on budgetary and finance issues including financial management and reporting.
- Planned and conducted new employee orientation to foster a positive attitude towards organizational objectives.
Quality Assurance Evaluator GS5
US Air Force Defense Commissary
Ellsworth AFB
06.2001 - 03.2004
- Conducted surveillance of contractor performance to verify compliance and quality of deliverables.
- Managed all steps of the acquisition process including contract administration and closeout functions.
Education
Bachelor of Business Administration - Human Resource Management
University of Alaska Southeast
Juneau, AK05-2016
Associate of Business Administration - Business Administration
University of Alaska
Eielson Air Force Base, AK04-2011
Skills
- Patient Management Software
- Health Record Management
- Multitasking
- Patient Billing Systems
- Administrative support
- Microsoft Office Suite
Awards
Employee Performance Appraisal Plan: Exceeds Expectations, 2012 - Present
Timeline
Patient Coordinator
Pheasant Run Dental Center
03.2026 - Current
Administrative Support Assistant GS7
Department of Interior – Bureau of Land Management
02.2012 - 03.2026
Housing Assistance GS7
US Air Force – Civil Engineer Squadron
11.2009 - 02.2012
Secretary GS5
US Air Force – Combat Training Squadron
06.2009 - 11.2009
Secretary GS5
US Air Force Defense Commissary Agency
07.2008 - 06.2009
Administrative Support Assistant GS5
Department of Agriculture – Forest Service – Mystic Ranger District Office
03.2004 - 07.2008
Quality Assurance Evaluator GS5
US Air Force Defense Commissary
06.2001 - 03.2004
Bachelor of Business Administration - Human Resource Management
University of Alaska Southeast
Associate of Business Administration - Business Administration
University of Alaska