Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Kimberly Briggs

Neoga,IL

Summary

Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.

Overview

28
28
years of professional experience

Work History

Account Manager

Heartland Coca-Cola
Charleston, IL
02.2024 - Current
  • Orders product at accounts on an assigned sales route. Determines product needs and places, and transmits appropriate orders for each store.
  • Utilizes technology for ordering, processing, and inventory, and other applications pertinent to the success of the job.
  • Execute and sell big event marketing, pillar programming, innovation, and mandated features and ad activity to ensure customer satisfaction and company standards are being met. May sell in Customer Marketing Agreements (CMA)
  • Communicate account activities with the customer to ensure quality and timely service.
  • Work with and collaborate internally with merchandisers and drivers; maintain communication about goals, projects, and day-to-day needs of accounts.
  • Ensure consistent adherence to merchandising and customer service standards. Stock and merchandise products in the allocated beverage sections, including coolers, racks, and secondary displays.
  • Maintain end-to-end ownership of the account through appropriate action and/or communication.
  • Serve at the frontline liaison and ensure customer satisfaction is achieved.
  • Responsible for rotating company product by date, both out and in the market and in inventory.
  • Aids the merchandising team by keeping products stocked and available in stores.

Sales Representative

Mondelez International
Champaign, IL
02.2020 - 02.2022
  • Building and maintaining displays and partnering up with nationally recognized accounts like Walmart, Target, Krogers, and Meijers.
  • Carry out in-store visits according to the Mondelez visit method.
  • Ensure Nabisco leading brands (Oreo, Ritz, Belvita, Chips Ahoy, Triscuits amount others)are well represented stocked and maintained through the implementation of Mondelez guidelines.
  • Ensure Nabisco leading brands (Oreo, Ritz, Belvita, Chips Ahoy, Triscuits amount others)are well represented stocked and maintained through the implementation of Mondelez guidelines.
  • Follow the daily route planning prepared by the operation team to ensure the most efficient in-store service.
  • Work closely with merchandisers to ensure proper rotation of product and according to the Mondelez standards.
  • Enhance seasonal sales, seasonal displays, and new product launches.
  • Professional, positive, and upbeat attitude while representing Mondelez in stores.

Owner

Torch Stories
Tolono, IL
01.2015 - 01.2022
  • Oversee activities directly related to making products and providing services.
  • Direct and coordinated activities of businesses with the pricing, production, sales, and distribution of the product.
  • Manage the shipping of products.
  • Develop and implement product marketing strategies, including advertising campaigns and sales promotions.

Sales Support

Dicks Sporing Goods
Champaign, IL
01.2017 - 02.2020
  • Strong organizational and project management skills.
  • Perform duties under frequent time pressure, prioritize workflow, meet deadlines.
  • Solve problems independently while applying logic and discretion.
  • Fulfill orders and make sure the product is shipped out to customers.
  • Ensure all merchandise and product received at the store is processed in accordance with procedure, and that the department area is organized and maintained.
  • Assist manager with department scheduling, directing workflow, daily associate assignments, and monitoring the freight process.
  • Assist the store manager with general supervision in the store in accordance with company policies and procedures.
  • Perform front end and cash office functions

Personal Trainer and Massage Therapist

Decatur Athletic Club
DecaturI, IL
07.1996 - 06.2012
  • Evaluate current and potential members in order to design personalized health and fitness programs to fulfill their fitness goals.
  • Demonstrate proper use of equipment and fitness techniques related to strength training, conditioning, injury prevention, and sports medicine.
  • Maintain the highest level of professional ethics and compliance with club rules, policies, and regulations.
  • Friendly, strong customer service; professional appearance and demeanor; good communication skills to help members achieve their fitness goals.

Education

Bachelor of Science - Marketing

Millikin University
Decatur, IL
05-1990

Skills

  • Business Development
  • Lead prospecting
  • Competitor research
  • Client Account Management
  • Customer Retention
  • Client Service
  • Vendor Relations
  • Sales Development
  • Brand Management
  • Complaint Management
  • Customer Service
  • Team Training
  • Customer Satisfaction

Affiliations

  • I have been a High School and Junior High Volleyball Coach for over 25 years

Timeline

Account Manager

Heartland Coca-Cola
02.2024 - Current

Sales Representative

Mondelez International
02.2020 - 02.2022

Sales Support

Dicks Sporing Goods
01.2017 - 02.2020

Owner

Torch Stories
01.2015 - 01.2022

Personal Trainer and Massage Therapist

Decatur Athletic Club
07.1996 - 06.2012

Bachelor of Science - Marketing

Millikin University

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Kimberly Briggs