Kimberly Brooks
Hallsville,Missouri
Summary
Accomplished healthcare professional with extensive experience in staff management and training. Focused on fostering a culture of compliance and continuous improvement, resulting in streamlined operations and elevated patient satisfaction.
Overview
20
20
years of professional experience
Work History
Point of Care Coordinator
MU Health Care
Columbia, MO
11.2024 - Current
- Assisted in implementing point-of-care protocols to ensure compliance with healthcare standards.
- Managed inventory of medical supplies, ensuring availability for clinical staff and minimizing disruptions.
- Provided training sessions for new staff on point-of-care procedures and best practices.
- Conducted regular audits of documentation to maintain accuracy and adherence to regulatory requirements.
- Resolved technical issues promptly, minimizing downtime of point-of-care equipment and ensuring optimal functionality throughout the facility.
- Optimized inventory management processes by monitoring stock levels, ordering supplies proactively, and managing vendor relations for cost-effective procurement.
- Served as a subject matter expert on all matters related to point-of-care testing, providing guidance and support to clinical staff as needed.
- Streamlined point of care operations by conducting regular audits to ensure compliance with regulatory standards.
- Evaluated new technologies and instrumentation for potential integration into existing point-of-care systems, maximizing accuracy and efficiency in patient care services.
- Increased patient satisfaction by ensuring timely delivery of accurate test results through efficient use of point-of-care equipment.
- Facilitated communication between laboratory personnel, healthcare providers, and patients for optimal coordination in point of care services.
- Maintained database using RALS to include all users, locations and instruments
- Oversaw new contracts, obtained quotes and gathered data for new clinic startups that would utilize POC lab testing
- Established new Emergency Department POC testing system
- Oversaw CLIA inspections at Urgent Care locations
- Performed all required instrument validations and semi-annual correlation studies
Lead Medical Technologist
Piedmont Atlanta Hospital
Atlanta, GA
01.2024 - 10.2024
- Supervised daily laboratory operations, ensuring compliance with safety and quality standards.
- Trained and mentored junior staff on advanced testing procedures and equipment usage.
- Implemented process improvements that enhanced workflow efficiency and reduced turnaround times.
- Conducted quality control assessments to maintain accuracy in test results and reporting.
- Coordinated staffing schedules to cover high-volume laboratory testing
- Established new inventory management system
- Oversaw implementation of new coagulation analyzer and middleware, including new procedure development, validation and correlation studies and training of staff on all shifts
- Oversaw scheduling of Bone Marrow collections and subsequent processing and ordering of requested specialized test requests
- Prepared required monthly data for maintenance, quality control and testing volumes
MLS Generalist
Ray County Memorial Hospital
Richmond, MO
02.2023 - 12.2023
- Temporary staffing contract
- Performed phlebotomy duties as needed
- Performed inventory management
- Performed daily, weekly and monthly maintenance on instrumentation in all areas of the laboratory
- Oversaw specimen processing for specialized sendout testing
MLS Generalist
Roy L Schneider Regional Medical Center
St. Thomas, USVI
10.2022 - 01.2023
- Temporary staffing contract
- Performed daily, weekly and monthly maintenance on instrumentation in all areas of the laboratory
- Performed patient testing in all areas of the laboratory
- Performed specialized PCR testing in Molecular Laboratory
- Maintained reagent inventory for all laboratory areas
- Assumed responsibility for addressing backlog of required review of Hematology manual testing
- Kept work areas clean and neat to promote efficient operations.
MLS Generalist
Cedar County Memorial Hospital
El Dorado Springs, MO
06.2022 - 09.2022
- Temporary staffing contract
- Performed phlebotomy and ABG duties as needed
- Performed inventory management
- Performed laboratory testing in all areas of the laboratory
- Performed daily, weekly and monthly maintenance on instrumentation in all areas of the laboratory
- Processed specimens for specialized sendout testing
MLS Generalist
UnityPoint Health Marshalltown
Marshalltown, IA
03.2022 - 06.2022
- Temporary staffing contract
- Performed patient testing in all areas of the laboratory
- Performed daily, weekly and monthly maintenance on instrumentation in all areas of the laboratory
- Completed breakdown and decontamination of lab instrumentation in preparation for move to another facility
- Oversaw instrumentation transport in accordance with individual vendors to ensure service warranty was not invalidated during transport
- Established specimen workflow for new hospital laboratory location
- Trained staff on new chemistry analyzer
MLS Generalist
Salem Memorial District Hospital
Salem, MO
08.2021 - 02.2022
- Temporary staffing contract
- Performed regular phlebotomy and COVID specimen collection
- Performed testing in all areas of the laboratory
- Performed daily, weekly and monthly maintenance on instrumentation in all areas of the laboratory
- Processed specimens for sendout testing
- Assumed Interim Lab Manager position for 3 months
- Oversaw transition of lab testing from Complex testing to Waived testing after facility failed CAP inspection
- Maintained ongoing communication with hospital administration regarding progress toward reestablishing full lab testing capability
- Corrected procedures to reflect actual up-to-date lab processes
- Performed inventory management
- Established new contracts for waived testing instrumentation and supplies
- Conducted necessary staff disciplinary actions
- Developed staff training protocol for new instrumentation
- Ensured compliance with new testing procedure
MLS Generalist
Las Palmas Medical Center
El Paso, TX
09.2020 - 07.2021
- Temporary staffing contract
- Performed testing in all areas of the laboratory
- Performed daily, weekly and monthly maintenance on instrumentation in all areas of the laboratory
- Performed inventory management
- Conducted training of new staff in Hematology, Manual Differentials, Coagulation and Urinalysis
Hematology Supervisor
Harry S. Truman Memorial Veterans' Hospital
Columbia, MO
07.2006 - 08.2020
- Supervised daily operations, ensuring compliance with regulatory standards and hospital protocols.
- Managed staff schedules for all shifts, optimizing resource allocation to enhance patient care efficiency.
- Obtained Green Belt in LEAN Management practices
- Acted as laboratory Contract Officer Representative (COR)
- Managed laboratory EIL
- Acted as Timecard official
- Acted as a Control Point Official
- Participated in research, evaluation and selection of VISN laboratory instrumentation
- Oversaw training and testing of MLS students
- Collaborated with care providers to implement new patient testing to meet ever changing needs of our Veterans
- Inventory management and supply ordering to maintain testing availability
- Approved billing charges and paid vendors
- Managed portions of the Sharing Agreement including preparation of billing
- Provided assistance in establishing the yearly budget
- Developed complicated spreadsheets to track Quality Management data
Education
Bachelor of Science - Medical Technology
Lester E Cox School of Medical Technology
Springfield, MO01-1994
Bachelor of Science - Medical Technology
Missouri State University
Springfield, MO12-1993
High School Diploma -
Fordland High School
Fordland, MO05-1989
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Employee motivation
- Team building
- Process monitoring and improvement
- Relationship building
- Budget management
- Change management
- Teamwork and collaboration
- Effective communication
Timeline
Point of Care Coordinator
MU Health Care
11.2024 - Current
Lead Medical Technologist
Piedmont Atlanta Hospital
01.2024 - 10.2024
MLS Generalist
Ray County Memorial Hospital
02.2023 - 12.2023
MLS Generalist
Roy L Schneider Regional Medical Center
10.2022 - 01.2023
MLS Generalist
Cedar County Memorial Hospital
06.2022 - 09.2022
MLS Generalist
UnityPoint Health Marshalltown
03.2022 - 06.2022
MLS Generalist
Salem Memorial District Hospital
08.2021 - 02.2022
MLS Generalist
Las Palmas Medical Center
09.2020 - 07.2021
Hematology Supervisor
Harry S. Truman Memorial Veterans' Hospital
07.2006 - 08.2020
Bachelor of Science - Medical Technology
Lester E Cox School of Medical Technology
Bachelor of Science - Medical Technology
Missouri State University
High School Diploma -
Fordland High School