Detail-oriented supervisor with experience in workforce planning, schedule development, and payroll integration. Strong analytical thinking and problem-solving skills support accurate records, compliance, and smooth daily operations. Focused on improving productivity and reducing scheduling gaps.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Supervisor Clerical/Transport Imaging
CaroMont Regional Medical Center, Gaston Memorial Hospital
Gastonia, North Carolina
07.2022 - Current
Managed staff schedules and ensured coverage for open shifts.
Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions to support effective HR management.
Coordinated shift schedules to ensure proper staffing and accurate attendance records.
Administered Infor WFM for 40+ employees managing schedules to align with demand fluctuations and improve productivity
Utilized Infor WFM modules to optimize shift coverage
Applied my analytical problem-solving skills to ensure compliance and accuracy while working in Infor WFM
Build schedules for staffing needs using "advanced schedule view" along with the "master rotation" shift modules in Infor WFM
Integrated WFM data with payroll systems to ensure accurate payroll processing, including bonuses, on-call time, and PTO.
Implemented new operational procedures, increasing efficiency.
Identified and implemented process improvements, contributing to cost reductions and enhanced productivity.
Attended all training classes as well as teams meetings during the time prior to Infor WFM going "live" at the end of 2025
Education
GED -
Gaston College
Dallas, NC
12-2000
Skills
Infor WFM
Shift scheduling
Time attendance
Payroll integration
Schedule development
Compliance auditing
Workforce planning
Payroll processing
Data analytics
Analytical thinking
Problem solving
Attention to detail
Interpersonal communication
Certification
NC Notary Public
Timeline
Supervisor Clerical/Transport Imaging
CaroMont Regional Medical Center, Gaston Memorial Hospital
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