Samantha Zaragoza
Yuma,AZ
Summary
Dedicated professional who is highly organized and motivated for success with a successful experience in fast-paced settings. A quick learner and hardworking team player with an expertise in completing various tasks and offering staff support. Responsible, productive, and professional working individual who is able to work well with little to no supervision.
Overview
15
15
years of professional experience
Work History
Charge Capture Analyst
Onvida Health Yuma Medical Center - Remote
06.2025 - Current
- Processed charge entries with accuracy to ensure timely billing and reimbursement.
- Utilized electronic health record systems for efficient data entry and retrieval.
- Played an active role in process improvement initiatives, implementing suggestions for streamlining charge entry tasks and increasing overall efficiency.
- Enhanced revenue cycle management through timely and accurate charge entry for medical procedures and services.
- Supported the auditing process, thoroughly reviewing medical records to validate appropriate coding and charging practices.
- Increased efficiency by identifying and addressing discrepancies in coding and charge entries promptly.
- Maintained strict adherence to HIPAA regulations, protecting patient privacy and ensuring the confidentiality of sensitive information .
- Managed high-volume workload while maintaining exceptional attention to detail for precise data input into the medical billing system.
- Demonstrated adaptability when faced with changes in industry standards or software updates that required adjustments to established workflows and protocols within the organization .
- Reduced errors in charge capture by maintaining up-to-date knowledge of CPT, ICD-10, and HCPCS codes.
Administrative Assistant
Onvida Health Yuma Medical Center - 2400 S Ave A Yuma, AZ 85364
10.2021 - 05.2025
- Handle confidential information and maintain employee files.
- Execute record filing system to improve document organization and management.
- Schedule office meetings and client appointments for staff.
- Generate reports and type letters in Word and prepare PowerPoint presentations.
- Monitor multiple supervisor work calendars and schedule appointments, and meetings.
- Restock supplies and place purchase orders to maintain adequate stock levels.
- Support room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
- Prepare correspondence, reports and other documents in final formats, using correct punctuation, capitalization, spelling, grammar and style.
- Assist with initial screening for different positions by setting up interviews, processing new hire paperwork and helping with payroll.
- Improved employee satisfaction with timely and accurate payroll timesheet processing, addressing inquiries and resolving issues promptly.
Compliance Specialist/Auditor
Kay Kay Realty - Remote
01.2016 - 10.2021
- Low Income Housing Tax Credit, Section 42, HOME, HTF, Section 8, & Project Based Compliance.
- Balance unit set-asides and follow state guidelines.
- Managed quality programs to reduce overdue compliance activities.
- Liaised with risk management, internal audit and employee services departments to direct compliance issues to appropriate channels for investigation and resolution.
- Identified potential areas of compliance vulnerability and risk to develop and implement corrective action plans.
- Provided guidance, advice and training to improve business' understanding of related laws and regulatory requirements.
- Gathered, organized and evaluated data to make accurate assessments of current operations.
- Directed and implemented strategic improvement plans to integrate solutions to audit findings and workflow process issues.
- Monitored compliance with processes, policies, procedures and standards in regards to collection and management of annual contributions from shareholder companies.
- Identified deficiencies, discrepancies, misinformation and compliance issues with housing documentation in order to determine ineligibility or acceptance status and return non-compliant packages to teams for resolution.
Property Manager
Kay Kay Realty - 1850 S Ave B Yuma, AZ 85364
03.2012 - 01.2016
- Monthly Unit Inspections.
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
- Followed up on delinquent tenants and coordinated collection procedures.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Verified income, assets, credit checks, and expenses and completed file tracking sheet for each applicant.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Maintained sufficient number of units market-ready for lease.
Medical Assistant/Front Office
Yuma Children’s Clinic 2150 W 24th St. Yuma, AZ 85364
06.2011 - 03.2012
- Administered immunizations and performed routine screenings for pediatric patients.
- Managed electronic medical records system, ensuring accuracy and compliance with regulations.
- Streamlined appointment scheduling process, improving patient flow and satisfaction rates.
- Trained new staff on clinic protocols and best practices for patient interactions.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
Education
Data Analytics Professional Certificate - undefined
Arizona Western College
Yuma, AZAssociates Degree - Accounting
University of Phoenix
03.2012
Medical Assistant Certificate -
Regional Center for Border Health
Somerton, AZ06.2011
High School Diploma -
Yuma High School
Yuma, AZ05.2006
Skills
- Great Customer Service
- Bilingual in English & Spanish
- Epic/EHR
- Time Management and Prioritization
- Infor, WFM, Qlik App, & Financials/Supply Management
- Dedicated Team Player with Interpersonal Skills
- Familiarity with ERP systems
- Employee Timesheet Processing
- Administrative/Accounting Support
- Critical Thinking/Troubleshooting
- Database Organization/Management
- Customer and Client Relations
- Risk Management
- Data Entry/Tracking/Reporting
- Bookkeeping/Account Balancing
- Training and Development
- Meticulous Attention to Detail
- Complex Problem-Solving
Timeline
Charge Capture Analyst
Onvida Health Yuma Medical Center - Remote
06.2025 - Current
Administrative Assistant
Onvida Health Yuma Medical Center - 2400 S Ave A Yuma, AZ 85364
10.2021 - 05.2025
Compliance Specialist/Auditor
Kay Kay Realty - Remote
01.2016 - 10.2021
Property Manager
Kay Kay Realty - 1850 S Ave B Yuma, AZ 85364
03.2012 - 01.2016
Medical Assistant/Front Office
Yuma Children’s Clinic 2150 W 24th St. Yuma, AZ 85364
06.2011 - 03.2012
Data Analytics Professional Certificate - undefined
Arizona Western College
Associates Degree - Accounting
University of Phoenix
Medical Assistant Certificate -
Regional Center for Border Health
High School Diploma -
Yuma High School