Kimberly Butny - Medical Office Assistant

Summary

Friendly Medical Office Assistant builds long-lasting relationships with patients.

Experienced with patient scheduling, check-ins, and administrative duties. Utilizes effective communication and problem-solving skills to enhance patient experiences and office efficiency. Knowledge of medical office procedures ensures seamless operation and positive environment for patients and staff.

Overview

32

years of professional experience

Work History

Medical Office Assistant

Parikh & Abbasi MD IM/CARD

Hazel Crest, Illinois

09.1994 - 03.2026

Managed medical records using an electronic health record system.
Collected information, verified insurance and collected co-payments for patients as part of check-in process.
Organized office supplies and medical equipment to ensure readiness for daily operations.
Maintained cleanliness and organization of waiting areas to provide a welcoming environment.
Performed basic clerical duties such as scanning documents, entering data into the computer system, photocopying forms and documents.
Processed referrals and authorizations for specialist visits or diagnostic tests.
Prepared patient charts prior to each appointment.
Led patients to exam rooms, answered general questions and prepared patients for physician.
Maintained medical supply inventory levels and ordered additional supplies when needed.
Submitted diagnosis and procedure codes for insurance companies.
Transmitted medical records and other correspondence by mail, e-mail, or fax.
Processed patient authorization requests for healthcare services.
Scheduled patient appointments, answered incoming calls, and assisted with inquiries.
Followed HIPAA guidelines to ensure confidentiality of patient information.
Processed medical claims using billing software.

Education

Certificate - Medical Assistant

Bryman

Chicago, IL

1994

High School Diploma - General Studies

Mother McAuley Liberal Arts High School

Chicago, Illinois

1992

Skills

Proficient in EMR / Practice Fusion

Medical terminology

Telephone etiquette

Professional demeanor

Multitasking and organization

HIPAA regulations

Positive attitude

Problem-solving

ICD-10 coding

Front desk operations

Insurance claims

Medical office software/ Chiro8000

HIPAA compliance

Calm under pressure

Timeline