Friendly Medical Office Assistant builds long-lasting relationships with patients. Highly skilled in performing both clerical and medical support tasks. Works independently and maintains superb interpersonal skills.
Overview
31
31
years of professional experience
1994
1994
years of post-secondary education
Work History
Medical Office Assistant
Parikh & Abbasi MD IM/CARD
Hazel Crest, Illinois
09.1994 - 03.2026
Managed medical records using an electronic health record system.
Collected information, verified insurance and collected co-payments for patients as part of check-in process.
Organized office supplies and medical equipment to ensure readiness for daily operations.
Maintained cleanliness and organization of waiting areas to provide a welcoming environment.
Performed basic clerical duties such as scanning documents, entering data into the computer system, photocopying forms and documents.
Processed referrals and authorizations for specialist visits or diagnostic tests.
Prepared patient charts prior to each appointment.
Led patients to exam rooms, answered general questions and prepared patients for physician .
Maintained medical supply inventory levels and ordered additional supplies when needed.
Submitted diagnosis and procedure codes for insurance companies.
Transmitted medical records and other correspondence by mail, e-mail, or fax.
Processed patient authorization requests for healthcare services
Scheduled patient appointments, answered incoming calls, and assisted with inquiries.
Followed HIPAA guidelines to ensure confidentiality of patient information.