Kimberly Caprini
Minneapolis,MN
Summary
Caring community member with skills to work in any environment. Hardworking and dedicated to top outcomes. Excellent time manager, communicator and problem solver. Successfully coordinated community services and resources to meet the needs of vulnerable local populations. Organized program referrals, provided direct support and coordinated outreach. Excellent customer service skills always willing to assist where needed. Good solid connections in the community with local business owners, school administrators, city and county employees as well as leaders. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Family Engagment and Resource Coordinator
Phyllis Wheatley Community Center
Minneapolis, United States
06.2021 - Current
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Developed and created programs and monitored effectiveness against individual participant needs.
- Referred families to shelters, legal resources and educational programs.
- Conducted community workshops to promote different programs and educate public on available services.
- Coordinated individual referrals to obtain community services, advocated for client needs and resolved roadblocks.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Collaborated with team members to achieve target results.
- Coordinated implementation of people-related services, policies and programs through departmental staff
- Planned and launched large-scale events that boosted employee participation by
Caseworker
Neighborhood Hub
Minneapolis, MN
07.2018 - 08.2019
- I offered services such as emergency response, family support and case management to meet individual child objectives.
- I distributed information and educational materials on housing supports and community events to clients and other individuals.
- I monitored and documented status updates on health and wellbeing of clients we served.
- I met with clients to conduct needs assessments/ intake interviews, recommending appropriate support and service offerings.
- I followed strict policies and procedures to maintain client confidentiality and keep data private.
- I supervised overall client services and acted as liaison between clients, caregivers and service providers
- I assessed needs of each client and recommended appropriate services and resources
Education
Some College (No Degree) - Liberal Arts And General Studies
Minneapolis Community And Technical College
Minneapolis, MNSkills
- Aftercare follow up
- Service assistance and support
- Community outreach
- Effective customer communication
- Customer support and assistance
- Conflict resolution
- Flexible
- Leadership
- Microsoft Word
- Goggle Docs
- Complex Problem-Solving
- Critical Thinking
- Community Organization
Additional Information
Minneapolis Public School Board of Education Director 2019-2023
Minneapolis Public School Vice Chair 2019-2021
Minneapolis Public School Finance Committee Treasurer 2021-2023
City Minneapolis City Planning Commissioner 2018-2022
Minnesota School Board Association Director 2022-2023
Cleveland Neighborhood Association Director 2 terms
Cofounder Northside School Collective 2010 to present
Timeline
Family Engagment and Resource Coordinator
Phyllis Wheatley Community Center
06.2021 - Current
Caseworker
Neighborhood Hub
07.2018 - 08.2019
Some College (No Degree) - Liberal Arts And General Studies
Minneapolis Community And Technical College
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