Kimberly Caraballo
Lawton
Summary
Skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation. Having worked 5+ years in food service, customer service, and retail.
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Cashier
Cash Savers Grocery Store
Lawton
08.2023 - Current
- Kindness to customers and employees, Communication, Multitasking, Stocker, Bilingual, Cleaning, Payment processing, meat packing, Liquor License
- Greeted customers and answered any questions they had about the store's products and services.
- Balanced daily transactions on a computerized point-of-sale system.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Examined product labels for expiration dates prior to placing them onto merchandise shelves.
- Updated company databases with relevant information about newly acquired items.
- Verified accuracy of item descriptions and pricing before applying tags to products.
School Front Desk Receptionist
Vega Academy
Lawton
07.2023 - 04.2025
- Greeted visitors and students, providing a welcoming atmosphere at the academy.
- Managed incoming calls and directed them to appropriate staff members efficiently.
- Scheduled appointments for faculty and staff, optimizing daily operations at the front desk.
Banker
American Banker
Colorado City
10.2023 - 07.2024
- Processed customer transactions efficiently and accurately.
- Assisted clients with account inquiries and service requests.
- Maintained knowledge of banking products and services.
- Participated in training sessions to improve service delivery skills.
- Helped customers understand and use mobile applications and online banking.
- Helped customers open and close accounts, apply for loans and make sound financial decisions.
- Modified, opened and closed customer accounts.
Waitress/Hostess/Cashier/Busser/Student
Maxey's steakhouse
Wheeler
07.2020 - 07.2023
- Kindness to customers and employees, Communication, Multitasking, Patience, Work speedy in pressure period time, Bilingual, Cleaning, Payment processing
- Assisted other wait staff members in times of heavy customer traffic.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
Cashier/Customer Service/Sales Associate/Assistant Manager
Macdonals
Lawton
11.2014 - 06.2021
- Kindness to customers and employees, Communication, Multitasking, Stocker, Bilingual, Cleaning, Payment processing, Food Handlers license, Cook, Check Orders In, Liquor License
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Coached, mentored and trained team members in order to improve their job performance.
- Trained employees on additional job positions to maintain coverage of roles.
- Provided leadership during times of organizational change or crisis situations.
- Assigned tasks to associates to fit skill levels and maximize team performance.
Education
High school diploma -
Wheeler High School
Puerto Rico 05-2020
Skills
- Busser
- Restaurant Experience
- Host/Hostess
- Cashiering
- Cleaning Experience
- Serving Experience
- Cash Handling
- Food Service
- Food Preparation
- Babysitting
- Spanish
- Communication Skills
- Cash register
- Childcare
- Kitchen Experience
- Cooking
- Food Safety
- Customer support
- Product Recommendations
- Customer Service
- Staff Training
- Written and verbal communication
- Daily Reporting
- Cleaning and sanitizing
- Complex Problem-Solving
- Liquor Law Compliance
- Time management skills
- Organizational abilities
- Records Maintenance
- Scanner operations
- Accuracy and Precision
- Analytical Thinking
- Interpersonal Communication
- File Management
- Bilingual communication
- Customer service
- Cash handling
- Problem solving
- Team collaboration
- ID verification
Certification
- Food Handler Certification
- Driver's License
- ABLE License
- TABC License
Languages
Spanish - Fluent
Timeline
Banker
American Banker
10.2023 - 07.2024
Cashier
Cash Savers Grocery Store
08.2023 - Current
School Front Desk Receptionist
Vega Academy
07.2023 - 04.2025
Waitress/Hostess/Cashier/Busser/Student
Maxey's steakhouse
07.2020 - 07.2023
Cashier/Customer Service/Sales Associate/Assistant Manager
Macdonals
11.2014 - 06.2021
High school diploma -
Wheeler High School