Kimberly Carr
Meridian,MS
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
27
27
years of professional experience
Work History
Travel Center Supervisor
Pilot Travel Centers
Meridian, MS
05.2023 - Current
- Supervise daily operations ensuring compliance with safety and quality standards.
- Train and mentor staff on customer service best practices and operational procedures.
- Implement inventory management systems to optimize stock levels and reduce waste.
- Coordinate scheduling to enhance team efficiency and meet peak service demands.
- Foster a positive work environment through effective leadership skills and clear communication with employees.
Administrative Secretary
City of Meridian, Finance and Records Department
Meridian, MS
06.2021 - Current
- Manage scheduling and coordination of meetings for city officials, ensuring efficient use of time.
- Develop and maintain filing systems for confidential documents, enhancing organization and accessibility.
- Assist in preparation of reports and correspondence, ensuring clarity and adherence to city standards.
- Implement process improvements for office workflows, increasing overall efficiency in daily operations.
- Oversee inventory management of office supplies, ensuring resources remain well-stocked and readily available.
- Greet incoming visitors and customers professionally and provide friendly, knowledgeable assistance.
- Assisted in budget preparation and tracking, contributing to accurate financial reporting.
- Implemented filing system improvements, increasing document accessibility for staff members.
- Responded to inquiries from callers seeking information.
Administrative Assistant
Apatar
Atlanta, GA
01.2017 - 12.2020
- Coordinated office communications and streamlined scheduling processes for improved efficiency.
- Managed document preparation, ensuring accuracy and compliance with organizational standards.
- Developed and maintained filing systems to enhance information retrieval and organization.
- Assisted in project management by tracking deadlines and facilitating team collaboration.
- Monitored office supplies inventory, optimizing procurement strategies to minimize costs.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Coordinated travel arrangements for staff, ensuring cost-effective and timely accommodations and transportation.
- Organized company events to enhance team cohesion, coordinating logistics and catering for over 50 participants.
Mail Processing Clerk
USPS
Atlanta, GA
09.2016 - 03.2017
- Processed and sorted incoming mail using automated systems to ensure timely delivery.
- Operated high-volume sorting machines to maintain workflow efficiency and accuracy.
- Collaborated with team members to streamline mail handling procedures, enhancing overall productivity.
- Monitored equipment performance and performed routine maintenance to minimize downtime.
- Operated mail processing equipment proficiently, minimizing downtime due to malfunctions or user error.
Substitute Teacher
Kelly Services
Meridian, MS
07.2011 - 08.2016
- Developed and implemented lesson plans aligned with curriculum standards.
- Adapted teaching methods to accommodate diverse learning styles and needs.
- Managed classroom behavior to maintain a positive learning environment.
- Collaborated with staff to ensure consistency in educational delivery.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Supervised lunchroom and recess activities.
- Provided support to special education students in inclusive classrooms, developing accommodations and modifications to meet their unique needs.
- Assisted in organizing and supervising school field trips, enhancing learning through real-world experiences.
- Followed lesson plans designed by absent teachers.
- Enforced school and class rules to maintain order in classroom.
- Developed and implemented behavior management plans for students with challenging behavior.
Office Manager
J&J Construction
Tylertown, MS
01.1999 - 06.2011
- Oversaw daily office operations, ensuring efficient workflow and adherence to company policies.
- Coordinated project schedules and resource allocation to meet construction deadlines and budgets.
- Implemented office management systems that enhanced communication among departments.
- Trained and mentored administrative staff, fostering professional development and teamwork.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Completed bi-weekly payroll for 25 employees.
Education
Bachelor of Science - Social Work
Mississippi State University
Meridian, MS Associate of Applied Science - Medical Billing And Coding
East Central Community College
Decatur, MSAssociate of Applied Science - Nursing
University of West Alabama
Livingston, ALSkills
- Workplace safety
- Team management
- Recruitment and hiring
- Creative solutions
- Payroll administration
- Human resources
- Customer service
- Attention to detail
- Verbal and written communication
- Training and mentoring
- Coaching and mentoring
- Operations management
- Staff management
- Quality control
- Documentation and reporting
- Financial management
- Inventory oversight
- Problem-solving
- Multitasking and organization
- Administrative procedures
- Scheduling and calendar management
Timeline
Travel Center Supervisor
Pilot Travel Centers
05.2023 - Current
Administrative Secretary
City of Meridian, Finance and Records Department
06.2021 - Current
Administrative Assistant
Apatar
01.2017 - 12.2020
Mail Processing Clerk
USPS
09.2016 - 03.2017
Substitute Teacher
Kelly Services
07.2011 - 08.2016
Office Manager
J&J Construction
01.1999 - 06.2011
Bachelor of Science - Social Work
Mississippi State University
Associate of Applied Science - Medical Billing And Coding
East Central Community College
Associate of Applied Science - Nursing
University of West Alabama