KIMBERLY VASQUEZ
Stanton,USA
Summary
Hospitality professional with 6 years of experience leading and supporting daily restaurant operations in the exclusive, high-touch dining environment of Club 33. Experienced in VIP guest relations, food & beverage operations, team leadership, event support, food safety, scheduling, and maintaining elevated service standards.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Restaurant Floor Manager – Club 33
The Walt Disney Company
08.2018 - 07.2024
- Provides leadership of daily restaurant operations including managing labor, food/beverage quality standards, training programs, maintaining service standards, and managing employees.
- Delivered personalized service to high-profile guests with discretion and professionalism while collaborating with management, culinary, and service teams.
- Demonstrated beverage knowledge within a program featuring 900+ wine selections, an extensive cocktail program, and high-end spirits.
- Supported special events and dining experiences while maintaining service readiness, organization, and presentation standards.
- Coordinated dietary and allergy requirements with kitchen and service teams to support guest safety and satisfaction.
- Ensured execution of county mandated health standards and company wide sanitation policies.
- Supported opening/closing procedures, inventory and restocking, scheduling coordination, and shift coverage.
- Handled gratuity disbursement, safe counts, and money requests with accuracy and financial responsibility.
Education
High School Diploma -
John W. North High School
Riverside, CaliforniaSkills
- Team Leadership & Delegation
- Restaurant Operations
- Food & Beverage Operations
- Open Table & Toast knowledge
- Beverage Program Knowledge
- VIP Guest Service
- Guest Recovery
- Event Support
- Guest & Membership Relations
- Dietary & Allergy Coordination
- Food Safety & Sanitation
- Inventory & Restocking
- Scheduling Support
- Cash & Financial Responsibility
- Training & Team Collaboration
- Time & Task Prioritization
- Microsoft Office
- Salesforce & Teams
Certification
- Responsible Beverage Service (RBS) (Certified)
- Food Handler Card
ADDITIONAL EXPERIENCE & ADMINISTRATIVE SKILLS
- Event & Schedule Coordination: Created calendar events, managed timelines, and confirmed scheduled events with leadership.
- Technology: Microsoft Teams, Outlook, Excel, PowerPoint, Publisher, and Salesforce.
- Guest & Membership Support: Accessed membership affiliation and account details to support client service.
Timeline
Restaurant Floor Manager – Club 33
The Walt Disney Company
08.2018 - 07.2024
High School Diploma -
John W. North High School