Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kimberly Cerny

Houston

Summary

Dynamic and results-driven professional with a proven track record at Sigma Relocation, excelling in client consultations and relationship management. Skilled in calendar management and document preparation, I consistently foster strong client connections while achieving successful lease agreements. Passionate about delivering tailored solutions and enhancing customer satisfaction in fast-paced environments.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Real Estate Agent

Sigma Relocation
Remote
02.2019 - Current
  • Maintained accurate records of client interactions including all information regarding appointments, tours and leases.
  • Collaborated with property owners, brokers and leasing agents to identify available rental units according to clients' needs.
  • Developed excellent communication skills through providing advice and guidance on property-related matters.
  • Guided prospective tenants through property showings, facilitating successful lease agreements and fostering strong client relationships throughout the rental process.

Medicare Insurance Agent

Assurance IQ
Remote
05.2023 - 10.2024
  • Conducted client consultations to provide tailored Medicare insurance solutions, enhancing customer satisfaction and retention.
  • Managed client portfolios by ensuring timely policy renewals and efficiently resolving claims and concerns.
  • Collaborated with a team to optimize sales strategies and maintain high standards of customer service.
  • Guided clients through complex Medicare plan comparisons by explaining policy features, addressing eligibility questions, and facilitating informed enrollment decisions that supported positive outcomes for policyholders.

Lead Sales Associate

Fresh Services
Houston
12.2012 - 01.2021
  • Led and motivated a sales team to consistently exceed monthly revenue targets for lawn care products and services.
  • Trained and mentored team members to enhance product knowledge, sales techniques, and customer service skills.
  • Trained new employees on proper sales techniques, procedures, and policies.

Education

Associate of Applied Science - Legal Studies

Bryant & Stratton College
NY

Some College (No Degree) - Business Education

San Antonio College
San Antonio, TX

Skills

  • Calendar management
  • scheduling and appointments
  • Email correspondence
  • Document preparation
  • Travel arrangements
  • Filing and organization
  • Meeting Coordination
  • Office Supplies Management
  • Vendor Communication
  • Microsoft Office Suite
  • Report Generation
  • Task Prioritization
  • Administrative Support
  • Client consultation
  • Customer relationship management
  • Local marketing
  • Sales presentations

Certification

  • CPR
  • Notary Public

Timeline

Medicare Insurance Agent

Assurance IQ
05.2023 - 10.2024

Real Estate Agent

Sigma Relocation
02.2019 - Current

Lead Sales Associate

Fresh Services
12.2012 - 01.2021

Associate of Applied Science - Legal Studies

Bryant & Stratton College

Some College (No Degree) - Business Education

San Antonio College

Similar Profiles

CREATE PROFILE
Kimberly Cerny