Highly motivated and results-driven professional with a strong commitment to excellence and accountability. Demonstrate a rapid ability to learn and apply new information effectively, with a consistent focus on delivering high-quality service. Detail-oriented and adept at managing multiple tasks simultaneously, with strong communication and interpersonal skills that foster positive relationships and ensure customer satisfaction.
Overview
6
6
years of professional experience
Work History
Receptionist
Lecangs
Perris, CA
10.2023 - Current
Scheduled appointments for clients, customers, and other visitors.
Performed data entry tasks into various computer systems accurately and promptly.
Updated daily log book with information about visitors entering the premises.
Greeted clients and visitors in a professional and friendly manner
Answered and directed incoming calls using a multi-line phone system
Managed daily scheduling, appointments, and reservations
Organized files and maintained accurate records
Responded to inquiries via email and phone promptly
Assisted with administrative tasks such as data entry, billing, or supply ordering
Coordinated with staff to ensure smooth office operations
Prepared welcome packages for new hires.
Verified visitors' identification cards before allowing access to the building.
Compiled data from various sources into organized reports for management review.
Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
Receptionist Administrator
Virtue Recovery Center
Woodland Hills, California
03.2020 - 10.2023
Ensured that reception area is kept safe at all times by monitoring security cameras.
Assisted with administrative tasks such as data entry into company databases.
Processed invoices using accounting software programs like QuickBooks or Sage 50 Accounting Solutions.
Managed the distribution of incoming mail, faxes, and packages.
Created presentations using Microsoft Office software applications.
Coordinated meetings between internal departments and external partners and clients.
Responded promptly to emails from customers and other departments within the organization.
Greeted visitors and customers warmly, offering refreshments as appropriate.
Scheduled appointments and maintained calendars for staff members.
Prepared documents such as reports, memos, letters, contracts, using Microsoft Office Suite applications.
Maintained reception area cleanliness and tidiness.
Ordered office supplies as needed and maintained inventory records.
Answered incoming calls in a professional and polite manner, responding to customer queries or directing them to the relevant department.
Organized daily office operations such as filing paperwork, ordering supplies, and setting up meeting spaces.
Obtained and processed payments from clients for products and services.
Coordinated appointment calendar and balanced schedules to promote optimal productivity.
Receptionist
Misses Kisses
Los Angeles, California
04.2019 - 03.2020
Office skills: Telephone and front desk reception, customer service, filing data base and records management, and executive and administrative support
Computer skills: Word, Excel, PowerPoint, Access, Visio, Outlook, and Windows
Coordinated schedules, meetings, and provided administrative support
Updated daily log book with information about visitors entering the premises.
Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
Responded to inquiries from internal staff members regarding office operations.
Maintained an organized filing system of confidential client information in accordance with company policy.
Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
Ensured that all necessary forms were completed accurately prior to submitting them for processing.