Kimberly Clark
Evansville,IN
Summary
Over thirty-five years of experience in human resources and logistics with an emphasis in: customer service, payroll, recruiting, sourcing, testing, interviewing, workman's compensation, performance management, dispatching, coordination, profit and loss, maintenance of equipment, personnel file administration and serving in supervisory and management capacities. Detailed-oriented with exceptional organizational skills, demonstrated ability to develop and maintain good customer relations, sensitive and perceptive to customer needs.
Overview
40
40
years of professional experience
Work History
HR Manager
Kenny Kent Toyota Lexus
08.2006 - Current
- Collaborate with department managers to identify staffing needs and develop effective recruitment strategies.
- Conduct thorough interviews, assess candidates, and make recommendations for hiring decisions.
- Manage the onboarding process for new employees, ensuring a smooth transition into the organization.
- Foster a positive and inclusive work environment through effective communication and conflict resolution.
- Address employee concerns and grievances in a timely and fair manner.
- Implement and maintain employee engagement initiatives to enhance workplace satisfaction.
- Identify training needs within the organization and develop programs to address those needs.
- Coordinate and conduct employee training sessions on various topics, including compliance, safety, and professional development.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Support career development and succession planning initiatives.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Implement and manage the performance appraisal process, providing constructive feedback and coaching to employees.
- Work with department managers to establish performance improvement plans when necessary.
- Monitor and track employee performance metrics to support business goals.
- Stay informed about and ensure compliance with all relevant federal, state, and local employment laws.
- Develop and maintain HR policies and procedures in accordance with legal requirements and industry best practices.
- Oversee the administration of employee benefits, including health insurance, retirement plans, and other perks.
- Serve as the main point of contact for benefits-related inquiries and issues.
- Maintain accurate and up-to-date employee records, including personnel files and other HR documentation.
- Prepare and analyze HR reports for management, highlighting key metrics and trends.
- Collaborate with leadership to develop and implement HR strategies that align with business objectives.
Branch Office Administrator
Edward Jones
10.2005 - 08.2006
- Multi-tasking position that was part administrative, part client development, and part customer service requiring core competencies involving strong initiative, critical thinking capabilities, effective written and oral communication skills, and an ability to focus on customer needs.
- Help Investment Representative with one-on-one relationships with customers by possessing the ability to provide timely responses to customer questions.
- Plan and prepare daily activities, maintain appointments, process deposits and transactions, match and mail daily trade confirmations, fill out all aspects of life insurance paperwork for home office and life insurance company, open new accounts, request checks for clients and handle issues for clients on a daily basis.
- Update prospect and client data records, execute direct mail programs, assist with planning seminars, and make follow up calls to set or confirm appointments. Also responsible to help deepen the client relationships by preparing a variety of reports for scheduled appointments and scheduling systematic contact activities.
Manager of Staffing
HR Solutions Staffing
02.2003 - 10.2004
- Opened and managed the newly created Henderson branch and grew new business in the area.
- Recruited, tested, and interviewed candidates to fill open orders for temporary to hire, temporary, and direct hire for clerical, light industrial, and truck driving positions.
- Filled approximately ninety-five percent of all open orders and worked to maintain a low turnover rate.
- Responsible for workers' compensation claims and forwarding first report of injury paperwork and monitored circumstances to reduce these claims.
- Conducted in-house 5 panel drug screens on light industrial candidates.
- Monitored and maintained customer service and employee performance.
Kelly Services
Senior Supervisor
07.2001 - 02.2003
- Screened, evaluated, and interviewed applicants for assignments to fill customer orders and assign employees to fill those orders.
- Performed orientation for groups of employees prior to starting assignments.
- Prepared required paperwork including quality documentation and workers' compensation reports.
- Managed payroll for two of the three largest customers in the Evansville market; also responsible for sending all time sheets and time cards overnight to home office.
- Resolved Employee performance issues.
Ryder Integrated Logistics
Operations Manager
04.1997 - 06.2001
- Managed local dedicated operation (thirty drivers and one dispatcher).
- Obtained number one goal of Ryder- to never shut down production line.
- Assist Site Manager with change management and cost control.
- Computed and submitted weekly payroll reports from computerized Zata system to Cleveland for input.
- Key customer service contact for Whirlpool.
- Managed and maintained DOT and personnel files.
- Accountable for all safety concerns of drivers and their equipment. Also responsible for OSHA compliance.
- Coordinated inbound production material (just in time), and supplier returnable packaging with the local supply base and Whirlpool material coordinators.
- Responsible for coordinating cross dock freight, CVC's (controllable variable costs), interviewing and hiring drivers, employees issue resolution and disciplinary action, performance appraisals and training, maintenance of all equipment, setting up commercial carriers, and dispatching local fleet and road drivers.
Transportation Coordinator
P B & S Chemical Company
06.1992 - 11.1994
- Scheduled and coordinated the dispatching of commercial trucks for entire company (twenty-one branches); averaged approximately two hundred loads monthly (van and tanker); coordinated overflow from company fleet.
- Calculated and verified commercial freight rates for LTL (less than truckload), truckloads, and rail.
- Ensured timely pickup and delivery of goods by communicating closely with branches and Corporate Materials Management Department.
- Responsible for leased railroad cars, tracing and submission of mileage credits.
- Coordinated dispatching of fourteen drivers to accomplish daily delivery requirements.
- Worked closely with branches coordinating deliveries out of Henderson.
- Assigned and dispatched tankers; worked closely with Corporate on various projects.
Transportation Coordinator
Indian Industries
03.1987 - 05.1989
- Scheduled and dispatched truckloads and determined proper routing of LTL freight based on daily report.
- Communicated frequently with sales and warehouse personnel to ensure proper coordination of customer deliveries and to determine size of loads.
- Scheduled weekly trip for company driver to northeast (usually fifteen — twenty drops).
- Coordinated the export of goods out of the United States and ensured proper documentation was completed.
Dispatcher Planner Trainee
Atlas Van Lines
03.1984 - 03.1987
- Responsible for dispatching drivers inbound and outbound from the East Coast to California, and points in between.
- Ensure timely pickup and delivery of goods by effective communication with agents and customers.
- Planned and organized loading of goods on trucks.
Education
Bachelor of Science - Business Administration
University of Southern Indiana
Evansville, IN05.1984
Associate of Arts - Communications
Henderson Community College
Henderson, KY05.1981
Skills
- Benefits Administration
- Compensation Management
- Health Benefits
- HR Legal Compliance
- Performance Management
- Training Programs
- Payroll Oversight
- Employee Retention
- New Employee Orientation
- Workers' Compensation
- Payroll
- HR Processes
Timeline
HR Manager
Kenny Kent Toyota Lexus
08.2006 - Current
Branch Office Administrator
Edward Jones
10.2005 - 08.2006
Manager of Staffing
HR Solutions Staffing
02.2003 - 10.2004
Kelly Services
Senior Supervisor
07.2001 - 02.2003
Ryder Integrated Logistics
Operations Manager
04.1997 - 06.2001
Transportation Coordinator
P B & S Chemical Company
06.1992 - 11.1994
Transportation Coordinator
Indian Industries
03.1987 - 05.1989
Dispatcher Planner Trainee
Atlas Van Lines
03.1984 - 03.1987
Bachelor of Science - Business Administration
University of Southern Indiana
Associate of Arts - Communications
Henderson Community College
Similar Profiles
Lenah MabreyLenah Mabrey
Internet Sales Representative at Kenny Kent ChevroletInternet Sales Representative at Kenny Kent Chevrolet
Randi SchafferRandi Schaffer
Title Administrator at Kenny Kent ChevroletTitle Administrator at Kenny Kent Chevrolet
BRENDA SELLERSBRENDA SELLERS
Internet Sales Director at Kenny Kent ChevroletInternet Sales Director at Kenny Kent Chevrolet