LOGAN SCHMITT
Fort Branch
Summary
Experienced professional dedicated to delivering exceptional customer service across diverse client base. Demonstrated proficiency in swiftly identifying customer requirements and offering tailored solutions. Adept at resolving customer concerns, fostering positive relationships, and imparting comprehensive product expertise. Committed to optimizing operational procedures for enhanced customer service effectiveness and overall satisfaction.
Overview
11
11
years of professional experience
Work History
Car Salesman
Kenny Kent Chevrolet
03.2024 - Current
- Guided customers through complex solutions on phone, in showroom and virtually.
- Assisted customers with financing applications and secured competitive rates from partnering lenders.
- Assisted customers in selecting vehicles fitting budget requirements and transportation needs.
- Attended regular meetings with management team to discuss dealership objectives and goals.
- Advised customers on the most appropriate vehicle model based on individual needs and budget constraints.
Sales Service Representative
Cintas Corporation INC
11.2022 - 03.2024
- Answered customers' questions about products, prices and credit terms.
- Demonstrated proficiency in customer service, product knowledge, problem solving, and conflict resolution.
- Maintained positive attitude while interacting with customers and colleagues on challenging issues.
- Provided excellent support services by responding promptly to customer inquiries via telephone, email, or live chat platform.
- Suggested new products or upgrades to existing products based on client needs.
Account Manager
PFL Logistics
05.2022 - 11.2022
- Identify and contact qualified carriers for freight services
- Negotiate contract and pricing agreements with carriers
- Provide special discounts and promotions to customers
- Contact current and potential customers for new business opportunities
- Maintain strong relationship with multiple carriers
Truck Driver Class A
Working Distributors
10.2021 - 03.2022
- Demonstrated ability to work independently without supervision for extended periods of time.
- Inspected truck before leaving terminals to ensure mechanical fitness.
- Checked tire pressure, fluid levels, brakes, lights.
- Followed road safety regulations and traffic laws to prevent accidents and vehicle damage.
- Demonstrated safe driving and maintained impeccable driving record.
- Completed pre-trip inspections in accordance with Department of Transportation regulations.
Salesman
D-Patrick Ford
04.2021 - 08.2021
- Adapted to and remained flexible in changing, fast-paced work environment.
- Demonstrated ability to establish rapport quickly with clients, leading to increased sales.
- Scheduled test drives for prospective buyers in order to demonstrate vehicles' capabilities.
- Adhered to dealership policies and procedures while maintaining a high level of professionalism.
- Built relationships with customers through effective communication and follow-up techniques.
Salesman
Town and Country Ford
01.2021 - 04.2021
- Inspected vehicles prior to delivery ensuring they were free from defects or damages.
- Maintained up-to-date knowledge of all automotive products, services, and financing options.
- Ensured compliance with state laws governing the sale of motor vehicles.
- Adhered to company policies regarding the sale of vehicles and related products.
- Cultivated relationships with customers to ensure repeat business and referrals.
Finance Manager
Expressway Ford of Mt Vernon
07.2020 - 12.2020
- Provided guidance on compliance matters related to state laws regarding automotive finance regulations.
- Negotiated financing terms with customers in order to maximize profits while providing attractive loan options.
- Reviewed contracts prior to signing in order to protect the interests of both the dealership and its customers.
- Created and maintained accurate records of financial transactions for all dealership departments.
Car Salesman
Expressway Ford of Mt Vernon
09.2014 - 06.2020
- Helped drive positive customer experience by building relationships, exhibiting empathy and providing solutions.
- Generated sales leads through referrals and cold calls.
- Successfully negotiated deals with customers while maximizing dealership profits.
- Organized test drives for potential buyers in order to showcase vehicle capabilities.
- Followed up with customers post-sale to verify satisfaction.
- Conducted follow-up calls with clients post-sale to ensure satisfaction with their purchase.
Education
High School Diploma -
FJ Reitz High School
Evansville, IN05.2010
Skills
- Pre-owned vehicles
- Lead Follow Up
- Goal Setting
- Building rapport
- Sales and Marketing
- Calculating Prices
- Friendly and Enthusiastic
- Customer Service
Timeline
Car Salesman
Kenny Kent Chevrolet
03.2024 - Current
Sales Service Representative
Cintas Corporation INC
11.2022 - 03.2024
Account Manager
PFL Logistics
05.2022 - 11.2022
Truck Driver Class A
Working Distributors
10.2021 - 03.2022
Salesman
D-Patrick Ford
04.2021 - 08.2021
Salesman
Town and Country Ford
01.2021 - 04.2021
Finance Manager
Expressway Ford of Mt Vernon
07.2020 - 12.2020
Car Salesman
Expressway Ford of Mt Vernon
09.2014 - 06.2020
High School Diploma -
FJ Reitz High School
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