Matthew Bell
Evansville,Indiana
Summary
Outgoing individual with well-honed organizational, leadership, and
communication skills. Enthusiastic and team-driven with 10 years of experience
working in busy environments with a lot of individual interaction.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Service Advisor
Kenny Kent Chevrolet
10.2023 - Current
- Maintained high customer satisfaction standards to meet or exceed targets.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
Security Guard
Holiday World and Splashin' Safari
04.2016 - Current
- Oversaw team of up to 75 security team members and managed administrative duties, including daily scheduling and performance evaluations,
- Coordinated operations of team comprised of 5 mid-level managers and 75 staff members committed to delivery of top-quality products and services.
- Remained flexible in rapidly changing environments and adapted to developing situations.
- Operated surveillance devices to screen individuals entering facility.
- Interacted assertively but non-confrontationally with all levels of personnel and general public.
Armed Messenger/ Driver
Brinks
06.2023 - 10.2023
- Moved Liability to and from customers.
- Delivered the correct product to the correct customer in a timely manner.
- Interacted with customers to ensure their needs were taken care of.
Confinement Officer
Vanderburgh County Sheriff"s Office
09.2022 - 05.2023
- Maintain order and control in housing units
- Complete daily tasks
- Write reports via computer on daily basis
Delivery Driver
Working Distributors
05.2021 - 09.2022
- Delivered product to stops on a timely basis.
- Worked with other drivers to maximize work flow.
- Talked with customers to accomidate their needs for product.
Supervisor of Food and Beverage
Ford Center
09.2016 - 08.2022
- Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety.
- Protected business, team members and customers by monitoring alcohol consumption and keeping operation in line with legal service requirements.
- Maximized quality assurance by completing frequent checks of line.
- Oversaw food preparation and monitored safety protocols.
- Motivated staff to perform at peak efficiency and quality.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Armed Messenger/ Driver
Garda World
10.2020 - 05.2021
- Moved money to and from customers on a timely basis
- Interacted with customers to ensure their needs were taken care of
- Drove messengers in a variety of trucks.
Education
Diploma -
F.J. Reitz High School
Evansville, IN05-2014
Associate of Science - Conservation Law
Vincennes University
Vincennes INSkills
- Staff Management
- Issue Resolution
- Superior customer service
- Leadership
- Priority management
- Operations management
- Training and development
- Professional demeanor
Accomplishments
Certification
For-Hire Endorsement
IN HAZMAT Cert
Eagle Scout
Timeline
Service Advisor
Kenny Kent Chevrolet
10.2023 - Current
Armed Messenger/ Driver
Brinks
06.2023 - 10.2023
Confinement Officer
Vanderburgh County Sheriff"s Office
09.2022 - 05.2023
Delivery Driver
Working Distributors
05.2021 - 09.2022
Armed Messenger/ Driver
Garda World
10.2020 - 05.2021
Supervisor of Food and Beverage
Ford Center
09.2016 - 08.2022
Security Guard
Holiday World and Splashin' Safari
04.2016 - Current
For-Hire Endorsement
IN HAZMAT Cert
Eagle Scout
Diploma -
F.J. Reitz High School
Associate of Science - Conservation Law
Vincennes University
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