Kimberly Coleman
Property Manager
Beverly Hills,CA
Summary
Skilled property management professional experienced overseeing operational aspects, tenant relations, office management and maintenance coordination. Successful balancing tenants rights with business considerations to achieve financial targets. Excellent interpersonal, communication and leadership abilities.
Overview
20
20
years of professional experience
Work History
Property Manager
Beverly Hills Properties
Beverly Hills, CA
10.2016 - Current
- Collected and maintained careful records of rental payments.
- Implemented processes to provide residents benefits of clean, safe and well-maintained community.
- Fostered good working relationships with owners, residents and board members.
- Solicited and analyzed bids for repairs, renovation and general maintenance.
- Maintained thorough, accurate and compliant records for internal and regulatory audits.
- Managed all day-to-day activities involving tenants, subcontractors and property management.
- Managed routine maintenance and emergency response services provided by contractors and vendors.
- Monitored all infrastructure and building expenses and reviewed and approved invoices.
- Handled resident complaints and expedited all maintenance requests.
- Provided tours of property and amenities to prospective tenants and offered valuable information regarding major features.
- Coordinated maintenance and repair requests with Corporate office and contacted contractors for bid proposals.
- Coordinated general maintenance and repairs to keep facilities operational and attractive.
Sales Consultant & Brand Ambassador
Saks Fifth Avenue
Beverly Hills, CA
10.2006 - 01.2020
- Million Dollar executive Club Member
- Exceeded $10M Sales in 3 S5A Markets (Beverly Hills, Atl, NYC)
- Extensive Luxury Brand Product Knowledge
- Collaborated with retailers to strengthen product exposure with optimal locations, shelf positions and signage.
- Managed Handbag and Ready-to-Wear product sales by following up with suppliers regarding customer requests.
- Provided training on appropriate product selection.
- Consulted with long-term, new and prospective customers to understand needs and propose ideal solutions.
- Recommended new and innovative products and services to customers based on individual interests and needs.
- Oversaw and supervised onsite consultant teams and liaised between team and business executives.
- Landed new customer accounts through consistent combination of perseverance, dedicated cold calling and exceptional service.
Retail Sales Consultant
St. John Knits International
Beverly Hills, CA
02.2004 - 10.2006
- Achieved north of $3M Sales in 3 years
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Identified the demand for service offerings through needs assessments.
- Worked with off-site locations to find desired items for customers.
- Managed deposits, financial transactions and business inventory.
- Utilized strong customer service skills to meet and exceed sales goals.
- Promoted memorable shopping experiences resulting in increased customer retention and loyalty.
- Prepared products for promotional sampling during in-store demonstrations.
Assistant Manager
Ames Women's Specialty Retail Stores
Calabasas, CA
03.2003 - 02.2004
- Drove operational efficiency, building customer rapport to foster loyalty and increase sales.
- Planned and prepared workflow schedules, delegating tasks for 8-member team.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Analyzed monthly sales and performance reports to support operational planning and strategic decision making.
- Managed personnel scheduling, facilitating adequate coverage to meet demand.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
- Supported a Celebrity Clientele for Specialty Events
Education
Associate of Science - Fashion Marketing
The Art Institute Of Colorado
Denver, COProfessional Studies - Brand Marketing Communication
Fashion Institute Of Technology
New York, NYSkills
- Knowledge of leasing and market conditions
- Fair housing mandates
- Commercial property
- New construction
- Multi-family property management
- Microsoft Office
- Problem resolution
- Coordination
- MS Office
- Decision-making
- Computer skills
- Organizational skills
- PPE use
- Conflict resolution
- Maintenance & Repair
Timeline
Property Manager
Beverly Hills Properties
10.2016 - Current
Sales Consultant & Brand Ambassador
Saks Fifth Avenue
10.2006 - 01.2020
Retail Sales Consultant
St. John Knits International
02.2004 - 10.2006
Assistant Manager
Ames Women's Specialty Retail Stores
03.2003 - 02.2004
Associate of Science - Fashion Marketing
The Art Institute Of Colorado
Professional Studies - Brand Marketing Communication
Fashion Institute Of Technology
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