Proven track record in fast-paced hospitality environment, excelling in customer service and team collaboration. Developed skills in managing high-volume service, ensuring customer satisfaction, and maintaining clean and organized workspace.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Bartender
TGI Friday’s
11.2020 - 05.2023
Monitored bar inventory levels, ordered supplies, and maintained cleanliness of all glassware
Enforced health codes and safety regulations in compliance with state laws
Provided exceptional customer service by addressing customer complaints promptly and efficiently
Medical Assistant
New Jersey Plastic Surgery
01.2019 - 03.2020
Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examination
Maintained accurate medical records through filing, charting, transcription and data entry into the electronic health system
Prepared laboratory specimens for analysis and organized lab results for review by the physician
Waitress
Zinburger Wine & Burger Bar
05.2017 - 01.2019
Provided excellent customer service by addressing any complaints or concerns promptly
Presented food and beverages to guests at tables
Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods
Education
Licensed Practical Nursing Program - Pharmacology, Adult Nursing I & II, Mental Health Nursing, Geriatric Nursing, Pediatric Nursing, Maternal Newborn Nursing, Anatomy and Physiology, Introduction to Healthcare
Jersey College
Teterboro, NJ
12.2024
Certificate - Medical Assisting
Fortis Institute
Wayne, NJ
01-2019
Skills
Strong multitasking
Customer service
Highly reliable
Team player attitude
Clear and effective communication
Engaging personality
Complex Problem-solving
Service-oriented mindset
Certification
Basic Life Support (BLS) Certification - American Heart Association
Languages
Spanish
Professional Working
Timeline
Bartender
TGI Friday’s
11.2020 - 05.2023
Medical Assistant
New Jersey Plastic Surgery
01.2019 - 03.2020
Waitress
Zinburger Wine & Burger Bar
05.2017 - 01.2019
Licensed Practical Nursing Program - Pharmacology, Adult Nursing I & II, Mental Health Nursing, Geriatric Nursing, Pediatric Nursing, Maternal Newborn Nursing, Anatomy and Physiology, Introduction to Healthcare