Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Affiliations
Personal Information
Timeline
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Kimberly Cotton

Dallas-Fort Worth,Texas

Summary

Fostering teamwork for stronger growth and a competitive edge by combining vision, strategy, and execution. Experienced and innovative C-Suite executive business and thought partner known for delivering historic successes. Changes the game by providing complete business solutions, using a big-picture view to boost success. A sincere alliance builder who values stakeholders, employees, and the company's future.

Overview

24
24
years of professional experience

Work History

Executive Business Partner to Board Chair, President & CEO

Jack Henry & Associates
01.2014 - 01.2023
  • Executive Administration Leadership: Directed the executive administration charter as the "right-hand person" to the CEO, effectively minimizing chaos and enhancing overall productivity.
  • Liaison and Communication Facilitator: Acted as a crucial link and communication conduit between the CEO, communications team, leadership team, board committee chairs, and directors.
  • Cultivating Positive Culture: Fostered a positive and collaborative culture among all stakeholders through effective communication and coordination.
  • CEO Engagement Strategy: Developed and executed CEO engagement strategy by creating cross-functional comms teams to help prioritize key corporate messaging, content, and presentations while enhancing CEO reputation, fostering positive relationships, and ensuring alignment between leadership and stakeholders.
  • Employee Engagement Success: Successfully executed employee engagement initiatives, leading to a substantial increase in participation in bi-yearly CEO Roadshow meetings across 18 offices and 9 virtual shows, engaging over 3,500 associates.
  • Strategic Presentation Design: Created and designed impactful internal and external presentations, ensuring alignment with brand standards for conferences, board meetings, and customer interactions.

Executive Business Partner to GM and President (ProfitStars Division)

Jack Henry & Associates
01.1999 - 01.2011
  • Post-Merger Integration (PMI) Expertise: Contributed to eighteen post-merger integration (PMI) projects, ensuring alignment with program strategy, budget parameters, quality standards, and milestones.
  • Continuous Improvement Leadership: Led continuous improvement initiatives by developing a comprehensive PMI playbook, incorporating repeatable processes to enhance integration experiences, making them more efficient and effective.
  • Operational Guidance and Transparency: Provided transparent operational guidance to senior leaders of acquired companies throughout PMI projects, addressing cultural, organizational, and technical aspects to ensure seamless integration

Franchise Owner

Painting with a Twist
01.2009 - 01.2013
  • Secured funding and launched a social art studio franchise business
  • Served as the primary driving force that linked strategic planning and long-term growth objectives for which accelerated operational and sales performance
  • Crafted business processes, methodologies, programs, and instilled urgency for financial discipline
  • Managed all business aspects including the sale of the business in 2013.

Education

Bachelor of Science in Business Administration -

The University of Texas at Dallas
Dallas, Texas

Executive and Professional Coaching Certification -

The University of Texas at Dallas
Dallas, Texas

Skills

  • Transformation & Re-Alignment
  • Culture & Core Value Shaping
  • Leadership Coaching/Development
  • Community Relations/Liaison
  • Solution-Focused Coaching
  • Team Leadership & Motivation
  • Merger & Acquisition Integration
  • Project Coordination/Management
  • Enterprise Resource Planning
  • Motivational Interviewing
  • Training & Development
  • Engagement Strategy
  • Presentation Designer
  • Board Presentations/Liaison
  • Philanthropic Initiatives

Accomplishments

  • Jack Henry & Associates, Executive Business Partner to Board Chair, President & CEO
  • Developed and executed CEO engagement strategy by creating cross-functional comms teams to help prioritize key corporate messaging, content, and presentations while enhancing CEO reputation, fostering positive relationships, and ensuring alignment between leadership and stakeholders.
  • Successfully executed employee engagement initiatives, significantly increasing participation in bi-yearly CEO Roadshow meetings across 18 offices and 9 virtual shows, engaging 3,500+ associates.
  • Created and designed effective and well thought out internal and external presentations while upholding brand standards for conferences, board, and customers.
  • Contributed to eighteen post-merger integration (PMI) projects aligned with the program strategy, budget parameters, quality, and milestones.
  • Contributed to continuous improvement initiatives by curating a comprehensive PMI playbook containing repeatable processes to create a better, faster, easier integration experience.
  • Provided transparency and operational guidance to senior leaders of acquired companies throughout PMI projects (culturally, organizationally, and technically).
  • Jack Henry & Associates, Executive Business Partner to GM and President (ProfitStars Division)
  • Collaborated with Head of Corporate Sustainability to implement a philanthropic organizational data collection process to promote the company’s impact and achievements to various audiences including community leaders, customers, investors, and partners.
  • Improved recognition experience for 90+ associates for “Administrative Professional's Day” and 50+ associates for ACH Accredited Professionals (AAP) and Accredited Payments Risk Professional (APRP).
  • Authored a comprehensive case study with “Executive Management Partners” that investigated the need to modernize the various facets of the Executive Assistant role and employment lifecycle.
  • Leveraged case study results and advocated to drive the rhythm of executive administrative activities; gained buy-in across the C-Suite, and mounted a plan aimed at planting seeds for fruition of enduring excellence in performance, efficiency, and communication.
  • Introduced a portfolio of strategies and concepts based on case study findings and embedded a culture that encourages idea-sharing and instills a mindset that is focused, relaxed, and confident.
  • Painting with a Twist, Franchise Owner
  • Built the blueprint for the franchise’s launch in alignment with the franchise business model, corporate objectives, and the overall business plan.
  • Defined and introduced groundbreaking plans and best practices with a focus on operational performance, efficiency, team building, and profit growth.
  • Employed an empowering, participatory management style that focused on a customer-centric culture, team collaboration, quality, and accountability.
  • Raised brand awareness, accelerated philanthropic revenue, and increased community engagement through fundraiser/philanthropic events - supporting various charities in the community.
  • Infused additional revenue to the bottom-line, broke profit barriers, raised the bar for premier customer experience - evidenced by customer surveys – and created new opportunities for business success.

Affiliations

  • Dallas Songwriter’s Association, Board of Director, Membership, MM/DD/YY - MM/DD/YY
  • Leadership Support Team, Chair, MM/DD/YY - Present
  • Jack Henry Philanthropy Committee, MM/DD/YY - MM/DD/YY
  • Women at Jack Henry (ERG supporting DEIB), Communications Chair, MM/DD/YY - MM/DD/YY
  • Jack Henry Community Café, MM/DD/YY - MM/DD/YY
  • Women’s Alliance McKinney (WAM), MM/DD/YY - MM/DD/YY
  • McKinney Chamber of Commerce, MM/DD/YY - MM/DD/YY

Personal Information

Title: C-Suite Executive Business Partner | Intelligence Strategist

Timeline

Executive Business Partner to Board Chair, President & CEO

Jack Henry & Associates
01.2014 - 01.2023

Franchise Owner

Painting with a Twist
01.2009 - 01.2013

Executive Business Partner to GM and President (ProfitStars Division)

Jack Henry & Associates
01.1999 - 01.2011

Bachelor of Science in Business Administration -

The University of Texas at Dallas

Executive and Professional Coaching Certification -

The University of Texas at Dallas
Kimberly Cotton