Kimberly Damon-Lee
Fort Riley North
Summary
Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Outgoing student pursuing flexible part-time employment with weekend and evening shift options.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
15
15
years of professional experience
Work History
Sales Representative
The Children's Place
Watertown
11.2018 - 09.2022
- Engaged customers with friendly service and product knowledge.
- Assisted in maintaining store visual standards and merchandise displays.
- Processed transactions efficiently using point-of-sale systems.
- Educated customers on promotions and loyalty programs effectively.
- Collaborated with team members to achieve sales targets and goals.
- Managed inventory levels and restocked shelves as needed.
- Resolved customer inquiries and complaints professionally and promptly.
- Trained new staff on sales techniques and store procedures effectively.
- Maintained accurate records of all sales and prospecting activities.
Data Entry Clerk
T&r Tax Service
Gallup
11.2016 - 02.2017
- Entered client data accurately into tax preparation software.
- Reviewed documents for completeness and accuracy before processing.
- Maintained organized electronic and paper filing systems for client records.
- Assisted clients with inquiries regarding tax forms and submissions.
- Collaborated with team members to improve data entry processes.
- Verified data against source documents to ensure precision.
- Managed high volumes of information under tight deadlines efficiently.
- Communicated effectively with clients to gather necessary documentation.
- Performed data entry from paper documents, emails, and other sources into computer systems.
- Updated existing records with new or revised information as needed.
- Followed up on pending tasks until completion.
- Verified accuracy and completeness of data entry into the database system.
- Operated various office equipment such as scanners, printers. when required.
- Maintained confidentiality of sensitive information entered into the system.
Data Entry Clerk
T&r Tax Service
Gallup
12.2015 - 02.2016
- Entered client data accurately into tax preparation software.
- Reviewed documents for completeness and accuracy before processing.
- Maintained organized electronic and paper filing systems for client records.
- Assisted clients with inquiries regarding tax forms and submissions.
- Collaborated with team members to improve data entry processes.
- Verified data against source documents to ensure precision.
- Managed high volumes of information under tight deadlines efficiently.
- Performed data entry from paper documents, emails, and other sources into computer systems.
- Updated existing records with new or revised information as needed.
- Followed up on pending tasks until completion.
- Verified accuracy and completeness of data entry into the database system.
- Operated various office equipment such as scanners, printers. when required.
- Maintained confidentiality of sensitive information entered into the system.
- Checked source documents against entered data to ensure accuracy.
- Scanned documents into appropriate databases for storage purposes.
- Collected and organized information for entry, prioritizing entries to increase efficiency.
- Transferred data from hard copies to digital databases, organizing information in new formats.
Admistrative Clerk
Office of Labor Relations
Window Rock
05.2015 - 09.2015
- Managed incoming correspondence for Office of Labor Relations.
- Organized and maintained filing systems for labor-related documents.
- Assisted staff in preparing reports and presentations for meetings.
- Supported data entry tasks for employee records and benefits administration.
- Assisted customers with inquiries and complaints in a professional manner.
- Answered phones in a courteous manner while providing excellent customer service.
- Communicated with customers and employees to answer questions or explain information.
- Greeted visitors in a friendly and professional manner while directing them appropriately.
- Verified accuracy of all paperwork prior to submission for processing.
- Organized and maintained filing systems for confidential documents.
- Utilized computer software programs to create reports, labels, forms.
Data Entry Clerk
T&r Tax Service
Gallup
12.2014 - 02.2015
- Entered client data accurately into tax preparation software.
- Reviewed documents for completeness and accuracy before processing.
- Maintained organized electronic and paper filing systems for client records.
- Assisted clients with inquiries regarding tax forms and submissions.
- Collaborated with team members to improve data entry processes.
- Verified data against source documents to ensure precision.
- Managed high volumes of information under tight deadlines efficiently.
- Communicated effectively with clients to gather necessary documentation.
- Performed data entry from paper documents, emails, and other sources into computer systems.
- Updated existing records with new or revised information as needed.
- Followed up on pending tasks until completion.
- Verified accuracy and completeness of data entry into the database system.
- Operated various office equipment such as scanners, printers. when required.
- Maintained confidentiality of sensitive information entered into the system.
- Checked source documents against entered data to ensure accuracy.
- Identified and corrected data entry errors to prevent duplication across systems.
- Scanned documents into appropriate databases for storage purposes.
IMS Associate
Walmart
Junction City
03.2013 - 10.2014
- Managed inventory levels to ensure product availability across multiple departments.
- Collaborated with team members to streamline order processing and fulfillment tasks.
- Trained new associates on operational procedures and safety protocols consistently.
- Assisted in maintaining accurate records of inventory transactions using company systems.
- Coordinated with suppliers to resolve discrepancies and ensure timely deliveries.
- Supported audits by providing necessary documentation and inventory counts during reviews.
- Communicated effectively with management regarding inventory needs and stock levels.
- Worked closely with other members of the IT team in order to coordinate efforts towards successful completion of projects.
- Coordinated inventory, stocking and ordering.
- Conducted regular inventory audits to maintain accuracy.
Server
IHOP
Manhattan
06.2013 - 08.2013
- Provided excellent customer service in a fast-paced dining environment.
- Took accurate orders and communicated effectively with kitchen staff.
- Assisted in training new servers on menu items and service standards.
- Maintained cleanliness and organization of dining area and tables.
- Processed payments efficiently using point-of-sale systems.
- Handled customer complaints promptly to ensure satisfaction.
- Collaborated with team members to enhance overall dining experience.
- Managed multiple tables while delivering timely food and beverage service.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Delivered food orders promptly and courteously.
- Cleaned tables and chairs to prepare dining area for next customers.
- Assisted in training new servers.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Sales Associate
Vector Marketing Company
El Paso
11.2010 - 05.2011
- Assisted customers with product selection and provided personalized recommendations.
- Educated customers about promotions, loyalty programs, and product features effectively.
- Collaborated with team members to achieve sales goals and improve customer service.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Worked with fellow sales team members to achieve group targets.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
Caregiver
Household
Albuquerque
02.2016 - Current
- Assisted clients with daily living activities and personal hygiene needs.
- Provided companionship and emotional support to enhance client well-being.
- Administered medications as directed by healthcare professionals.
- Maintained a clean and safe environment for clients at home.
- Communicated effectively with family members regarding client care plans.
- Monitored and recorded vital signs to track client health status.
Education
BBA - Business Administration
University of New Mexico
Albuquerque, NM07-2026
Associate of Science - Business Administration
University of New Mexico
Albuquerque, NM05-2013
Certificate - Cosmetology
University of New Mexico
Albuquerque, NM08-2010
High School Diploma -
Gallup High School
Gallup, NM05-2008
Skills
- Customer service
- Data entry
- Team collaboration
- Inventory management
- Time management
- Financial analysis
- Business development
- Customer experience enhancement
- Product and service knowledge
- Client service
- Records management
- Customer retention
- Staff training
Timeline
Sales Representative
The Children's Place
11.2018 - 09.2022
Data Entry Clerk
T&r Tax Service
11.2016 - 02.2017
Caregiver
Household
02.2016 - Current
Data Entry Clerk
T&r Tax Service
12.2015 - 02.2016
Admistrative Clerk
Office of Labor Relations
05.2015 - 09.2015
Data Entry Clerk
T&r Tax Service
12.2014 - 02.2015
Server
IHOP
06.2013 - 08.2013
IMS Associate
Walmart
03.2013 - 10.2014
Sales Associate
Vector Marketing Company
11.2010 - 05.2011
BBA - Business Administration
University of New Mexico
Associate of Science - Business Administration
University of New Mexico
Certificate - Cosmetology
University of New Mexico
High School Diploma -
Gallup High School