Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Kimberly Day

Fort Myers,FL

Summary

Strong leadership skills. Motivational, positive attitude, team player. 25+ years in customer service, office environment and computer skills.

Overview

13
13
years of professional experience

Work History

Billing Supervisor

Cintas FNA
12.2022 - Current
  • Supervise a team of billing specialists providing guidance and support for their professional growth. Evaluated employee performance periodically, providing constructive feedback and developing action plans for improvement.
  • Research and resolved billing discrepancies to enable accurate billing which include credits, rebills, closing invoices includes vendor chargebacks or credits resulting in non payment of invoices.
  • End of month reporting, refreshing data sheets, which include excel spreadsheets and pivot tables, ensuring all deadlines were met.
  • Daily responsibilities include, timesheet reporting, high dollars, hourly revenue, invoicing processing to pay vendor, billing customer. Interviewing, training and monitoring new partner progress.
  • Effective communication channels between billing staff, and other departments to resolve issues promptly.
  • Do any assignments, projects delegated from Senior Management.

Lead Emergency Department Technician

UPMC
11.2020 - 11.2022
  • Assisted with resuscitation, CPR, and emergency airway procedures.
  • Enhanced patient care by providing assistance to nurses and physicians during medical procedures.
  • Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
  • Participated in ongoing training programs to stay current on best practices in emergency medicine.
  • Conducted regular inventory checks of medical supplies to maintain adequate stock levels within the Emergency Department.
  • Collected basic samples, labeled specimens properly, and transferred to laboratory for testing, administered IV, wound dressings, assisting healthcare providers in delivering high-quality treatment plans. Applied orthopedic devices like traction and OCL splints. Implemented crisis intervention techniques when needed, de-escalating potentially dangerous situations effectively.

LEAD EMERGENCY DEPARTMENT CLINICAL TECHNICIAN

UPMC-Carlisle
11.2020 - 11.2022
  • Perform major medical procedures involving EKG's, splint/casting, vital signs, blood drawing, IV insertion, wound treatment, critical patient care, observe crisis patients, scheduling, ordering supplies and other tasks/duties delegated from Management, Doctors, Nursing and other team members.

FLIGHT ATTENDANT

Republic Airways
10.2019 - 11.2020
  • Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
  • Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
  • Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.

ACCOUNTS PAYABLE SPECIALIST

WellSPAN-Summit Health
01.2012 - 10.2019
  • Entered invoices into computer and scheduled for payment, corresponded with vendors, prepared and maintained deposit logs daily
  • Committed to on-time payments, maintained detailed records, and paying vendors on time
  • Skilled at fixing account and data discrepancies directly with vendors.
  • Ensured timely payments for all invoices, maintaining strong relationships with vendors and suppliers.

Education

Some College (No Degree) - Nursing/Business Administration

Harrisburg Area Community College
Harrisburg, PA

Skills

  • Customer Service: Attentive, strong interpersonal skills, professional
  • Communication: Team oriented, interactive, reliable, personable
  • Technological: Microsoft Word/Excel, Meditech, OnBase systems, Service Channel, Astea

Accomplishments

Commended for my dedication, positive attitude, and outstanding team work from Supervisor and Chief Financial Officer of Summithealth/Wellspan.


Commended for my positive energy from Pilot's and other Flight Attendants and passengers.

Timeline

Billing Supervisor

Cintas FNA
12.2022 - Current

Lead Emergency Department Technician

UPMC
11.2020 - 11.2022

LEAD EMERGENCY DEPARTMENT CLINICAL TECHNICIAN

UPMC-Carlisle
11.2020 - 11.2022

FLIGHT ATTENDANT

Republic Airways
10.2019 - 11.2020

ACCOUNTS PAYABLE SPECIALIST

WellSPAN-Summit Health
01.2012 - 10.2019

Some College (No Degree) - Nursing/Business Administration

Harrisburg Area Community College
Kimberly Day