Kimberly Dean
Kiln,MS
Summary
Dynamic Administrative Assistant with a proven track record at Alexander Van Loon, excelling in data entry and calendar management. Recognized for enhancing operational efficiency and accuracy, I effectively streamlined invoice processing and improved customer service, ensuring timely vendor payments and high guest satisfaction. Strong problem solver dedicated to maintaining organized systems.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
Alexander Van Loon
Gulfport, MS
12.2022 - Current
- Coordinated daily office operations and maintained organized filing systems.
- Supported team by managing schedules, appointments, and correspondence efficiently.
- Implemented efficient data entry processes to enhance information accuracy.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Night Auditor
Candle Wood Hotel
Alabaster, AL
01.2018 - 01.2020
- Processed guest check-ins and check-outs efficiently during overnight shifts.
- Managed billing and payment transactions accurately using hotel management software.
- Conducted nightly audits of financial reports to ensure accuracy of transactions.
- Coordinated with housekeeping to verify room status and readiness for guests.
- Resolved guest inquiries and complaints promptly, enhancing overall satisfaction.
- Monitored security systems to ensure safety of guests and property during night hours.
- Prepared detailed reports on occupancy rates and revenue for management review.
- Assisted in training new staff on front desk operations and company policies.
- Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
- Oversaw night auditing of daily room occupancy and hotel revenue.
- Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
- Kept accounts in balance and ran daily reports to verify totals.
- Handled emergency situations calmly and professionally, keeping guest safety as the top priority at all times.
- Maintained accurate financial records by diligently balancing daily revenue reports and identifying discrepancies.
Education
High School Diploma -
Harrison Central High School
Gulfport, MS05.1993
Skills
Customer service
Data entry
Computer skills
Office administration
Filing
Strong problem solver
Documentation and recordkeeping
Database entry
Scheduling and calendar management
Appointment scheduling
Data organization
Deadline oriented
Professional and mature
Calendar management
Filing and data archiving
Timeline
Administrative Assistant
Alexander Van Loon
12.2022 - Current
Night Auditor
Candle Wood Hotel
01.2018 - 01.2020
High School Diploma -
Harrison Central High School