Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Kimberly Dennis

Kimberly Dennis

Detroit,MI

Summary

Seeking Remote role with 12 years of healthcare experience, including expertise in patient support and clinical coordination. Proven ability to manage telemedicine clinics, facilitate communication, and handle over 65 weekly calls, ensuring compliance with HIPAA regulations. Strong skills in data management, problem-solving, and building rapport to enhance patient care and operational efficiency.

Overview

18
18
years of professional experience
1
1
Certification
3
3
years of post-secondary education

Work History

Patient Support Representative/Medical Assistant

Accompany Health
01.2024 - Current
  • Educate patients on medical conditions and treatment options to enhance understanding and adherence.
  • Coordinate care through appointment scheduling, referrals, and communication between healthcare providers and insurance companies.
  • Address barriers to care while providing emotional and social support to patients.
  • Remote

Clinical Support Representative & CHP Access Coordinator

BSMH/Conduit Health
01.2021 - 01.2024
  • Coordinated clinical activities and evaluated medical equipment to ensure optimal functionality and regulatory compliance.
  • Managed data collection and report generation, improving operational efficiency and data accuracy through effective use of database software.
  • Scheduled faculty coverage for telemedicine clinics and facilitated communication with patients, external providers, and insurance companies, managing over 65 weekly calls.
  • Maintained patient records and daily schedules, ensuring confidentiality and adherence to HIPAA regulations and OSHA standards.
  • Hybrid remote

Clinical Support Representative

Envision/DMC
01.2017 - 01.2021
  • Delivered clinical support that improved communication between medical personnel and administrative teams, enhancing overall patient care.
  • Assisted in the management of patient records and appointments, significantly contributing to organizational efficiency.
  • Contributed to increased patient satisfaction through effective coordination and support in clinical settings.
  • Hybrid remote

Home Health Aide (HHA)

Arcadia Homecare
01.2016 - 01.2017
  • Delivered comprehensive in-home care for over 20 patients each month, including medication preparation, vital sign monitoring, and emergency response.
  • Assisted with daily activities, including meal preparation adhering to dietary guidelines, mobility support, and transportation to medical appointments.
  • Documented and communicated patient conditions and progress to supervisors, ensuring accurate records and effective continuity of care.

Certified Nursing Assistant (CNA)

Able Care LLC.
01.2013 - 01.2016
  • Facilitated activities of daily living for over three patients, ensuring personal hygiene, grooming, feeding, and mobility support while prioritizing patient dignity and comfort.
  • Monitored patient stability by checking vital signs, weight, and intake/output, effectively communicating any changes in condition to nursing staff.
  • Assisted with wound care and non-sterile dressings changes and performed blood sugar level checks, diligently reporting any concerns to clinical staff.

Education

Certified Nursing Assistant - Healthcare

Irving’s Professional
Eastpointe, MI
2015.01 - 2015.03

Certified Clinical Medical Assistant - Healthcare

Stepful, LLC
Detroit, MI
2023.03 - 2023.08

Associates - Health Care Management

Ultimate Medical Academy
Clearwater, FL
2014.03 - 2016.10

Skills

  • Phlebotomy
  • Ekg
  • Vital Signs Monitoring
  • Medication Management
  • Patient Care
  • Clinical Assistance
  • Infection Control
  • CPR/First Aid
  • BLS
  • Emr
  • Diagnostic Testing
  • Medication Administration
  • Wound Care
  • Communication
  • Customer Service
  • Building Rapport
  • Problem-Solving
  • Organizational Skills
  • Medical Terminology

Certification

  • Certified Clinical Medical Assistant (CCMA), National Healthcareer Association (NHA) 2023
  • Certified Nursing Assistant (CNA), Irving’s Professional 2020

Timeline

Patient Support Representative/Medical Assistant

Accompany Health
01.2024 - Current

Certified Clinical Medical Assistant - Healthcare

Stepful, LLC
2023.03 - 2023.08

Clinical Support Representative & CHP Access Coordinator

BSMH/Conduit Health
01.2021 - 01.2024

Clinical Support Representative

Envision/DMC
01.2017 - 01.2021

Home Health Aide (HHA)

Arcadia Homecare
01.2016 - 01.2017

Certified Nursing Assistant - Healthcare

Irving’s Professional
2015.01 - 2015.03

Associates - Health Care Management

Ultimate Medical Academy
2014.03 - 2016.10

Certified Nursing Assistant (CNA)

Able Care LLC.
01.2013 - 01.2016

Similar Profiles

CREATE PROFILE