Shaynie Roca
Park City,UT
Summary
Driven and compassionate healthcare professional with extensive experience at StatMD Urgent Care, adept in medical terminology and direct patient care. Excelled in phlebotomy, enhancing patient satisfaction through efficient and empathetic service.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Assistant/Patient Care Representative
StatMD Urgent Care
10.2022 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Sales Associate
Bath and Body Works
08.2020 - 09.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Assistant Manager
Coldstone Creamery
06.2017 - 06.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
Bachelor of Science - Human Anatomy And Physiology Biology B/S
University of Utah
Salt Lake City, UT08.2025
High School Diploma -
Park City High School
Park City06.2020
Skills
- Medical terminology knowledge
- Direct Patient Care
- Phlebotomy
- Patient Scheduling
Certification
- PT - Phlebotomy Technician
Timeline
Medical Assistant/Patient Care Representative
StatMD Urgent Care
10.2022 - Current
Sales Associate
Bath and Body Works
08.2020 - 09.2022
Assistant Manager
Coldstone Creamery
06.2017 - 06.2021
Bachelor of Science - Human Anatomy And Physiology Biology B/S
University of Utah
High School Diploma -
Park City High School
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