Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
15
15
years of professional experience
Work History
Jobs Clerk
New Castle Correctional Facility
08.2022 - 07.2023
Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
Interacted with customers by phone, email, or in-person to provide information.
Maintained filing system and organized customer documents for easy retrieval of information.
Routed business correspondence, documents, and messages to correct departments and staff members.
Input data into spreadsheets and databases.
Reviewed files, records and other documents to obtain information to respond to requests.
Utilized office management software to record and track customer information.
Processed incoming and outgoing mail and packages according to established procedures.
Edited and proofread documents for accuracy and completeness.
Processed documents and materials to disseminate information to appropriate parties.
Church Secretary/Treasurer
Victory Church/ Turning Point Life Center
04.2008 - 08.2022
Maintained church calendar by collecting information about upcoming events and reserving appropriate spaces for regular meetings and special activities.
Published, printed and mailed informative, prayerful newsletters to church members and leadership team.
Created and updated membership rosters, church documents and basic reports.
Greeted visitors, callers and members of congregation courteously and promptly
Directed administrative and secretarial support for pastors, program directors and volunteers at church.
Handled church correspondence, member database and building scheduling.
Managed filing system, entered data and completed other clerical tasks.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Assisted coworkers and staff members with special tasks on daily basis.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
Volunteered to help with special projects of varying degrees of complexity.
Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Liaised between clients and vendors and maintained effective lines of communication.
Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Facilitated timely delivery of special projects to meet organizational and departmental objectives.
Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
Processed all monies given to the church and kept detailed records for those donating.
Processed all payments made for utilities and other bills the church may have had to pay.
Kept church tidy and all supplies needed for operating on hand.
Helped with all needs the church daycare might have. Watching children, Cleaning, and preparing meals.
Education
High School Diploma -
New Castle High School
New Castle, IN
05.1991
Skills
Cash Management
Database Entry
Research
Quality Control
Information Security
File Maintenance
Spreadsheet Development
Correspondence Writing
File and Database Management
Quality Management
Mail Processing
love to do crafts
I do not like to stay idle. If I am not at work or doing a task around the house, I will be making something. Crocheting is my way to relax.
Science/High School Biological Sciences Teacher at Orange County Public School DistrictScience/High School Biological Sciences Teacher at Orange County Public School District