Work History

Education

Skills

Certification

References

Kimberly Downs

Kokomo,IN

Work History

Assistant General Manager

Hardee's

03.2022 - 02.2025

Oversee daily restaurant operations, ensuring smooth and efficient service, including managing staff, inventory, and food quality. Assist with the restaurants financial management, including monitoring sales, expenses, and inventory.
Train, supervise, and develop team members, fostering a positive and productive work environment. This includes scheduling, performance evaluations, and addressing employee issues.

Attendant/Cashier

Speedway

07.2021 - 01.2022

Processed transactions accurately, boosting customer satisfaction and operational precision. Executed cash reconciliations daily, ensuring financial accuracy and policy compliance.
Monitored and restocked convenience store items, including food, beverages, and automotive products.

Shift Leader / Manager

Arby's

06.2020 - 07.2021

Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
Enforced company policies, answered coworkers' questions and trained new personnel.

Team Member/Cashier

Wendy's

08.2020 - 01.2021

Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns.
Ensured cleanliness and organization of the checkout area, including bagging items properly and restocking supplies as needed.

Education

High School Diploma - GPA 3.9

Ellenwood Academy , Online Schooling

09.2016

Skills

Business Management and Store Operations

Certification

ServeSafe Food Protection

References

April Floyd Hardee's 765-271-1397
Jason Davis Hardee's 260-310-4225
Scott Benson Hardee's 765-863-7107
Michael Jones Wendy's 765-863-8324