Summary
Overview
Work History
Education
Skills
Timeline
Generic
Kimberly Dragon

Kimberly Dragon

Orland

Summary

Dynamic and results-driven professional with a strong background in customer service and food safety from Hannaford. Proven ability to enhance customer satisfaction through effective communication and quality control. Skilled in stock replenishment and maintaining cleanliness, consistently achieving high standards in fast-paced environments.

Overview

1
1
year of professional experience

Work History

To Go Associate /Fresh Produce Associate

Hannaford
05.2025 - Current
  • Collaborated with other departments to create eye-catching cross-merchandising displays that promoted complementary products from multiple sections of the store.
  • Provided input on product ordering decisions based on customer feedback and observed shopping patterns.
  • Reduced shrinkage rates by diligently monitoring inventory levels and promptly addressing discrepancies or loss prevention concerns.
  • Collaborated with team members to ensure efficient inventory management and restocking of fresh produce items.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.

Associate

McDonald's
03.2025 - 04.2025
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
  • Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
  • Contributed to maintaining a positive work environment by fostering effective communication among team members.
  • Processed orders on POS system and accepted cash and charge payments.
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.

Housekeeper

Tupper Times
06.2024 - 11.2024
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items..
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Reduced the need for deep cleanings by consistently addressing minor maintenance issues.

Education

High School Diploma -

Home Schooled
Orland, ME

Skills

  • Workplace safety
  • Cleanliness and sanitation
  • Stock replenishment
  • Quality control
  • Positive attitude
  • Customer service
  • Safe food handling
  • Food preparation

Timeline

To Go Associate /Fresh Produce Associate

Hannaford
05.2025 - Current

Associate

McDonald's
03.2025 - 04.2025

Housekeeper

Tupper Times
06.2024 - 11.2024

High School Diploma -

Home Schooled

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